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Customer Ratings & Reviews

Your price for this item is $178.00
The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 387 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 387 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop ! I haven’t had any problems with it Z

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with my purchase and will continue to shop Best Buy for my electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop for $199 I didnt think was possible. 5 stars for price, be prepared for slow operation, little storage and memory. Youtube videos will lag , but at $199, I'd say it you just need a laptop this is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great convenient laptop and light weight great for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Cheap affordable. Very sleek design. Very usable. A good budget laptop

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse laptop I ever bought. It is very slow, no number pad with the keys. Very light weight. The bottom gets so hot it will burn you if you pick it up to move it. Battery doesn't stay charged very long at all. I have always bought HP for the last 30 years, never got one this bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. If you need it for simple things or are a beginner this works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for my pre teen. Works well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will work for me but even though i posted five stars there is one complaint that I have when i got it home, part of the power cord was missing i called bestbuy and told them and they refunded me but next time when i buy a open box item p.ease make sure that all of the parts are in the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for multitasking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it its quick and easy to use but it overheats sometimes and shuts down but other than that its great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP still got it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but I’ve really connected with this HP. Had always gotten HP desktops but with all the tablet talk I wasn’t sure, glad I made the choice, GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add more RAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good little laptop. replace the 4 gig chip to 8 gig or you will not experience what I did. Celeron's always run better with more RAM. Get it out of S mode. Do all the updates, cleanup the mess using Disk cleanup or Microsoft PC Manager. Then use it, it will be a totally different experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for our daughter for Christmas so she could use it to learn about the windows operating system and do coding. It does everything she needs it to do and she is very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. In general, I like it and am happy with it. It did say I would have Microsoft Office for free with the purchase of the computer, but I have not been able to activate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv quality is epic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys delivering the tv super kind and patient. Was gonna trade in my tv for a Samsung that was more expensive by 30 dollars and as soon as I turned it on I know im keeping it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a pretty low storage capacity, overheats within minutes, a slow start up time and feels pretty cheap. I bought this for college and it's worked enough to do it's job, but I don't think it'd be good for anything other than doung some shool work, and even that's pushing it...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda sluggish. I was not expecting much for the price, but I thought standards were still a thing for new tech these days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    linux worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An actually great computer it helps me with work all across the map and helps me gain an edge as i do my Linux classes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an inexpensive computer, and it does everything I need it to do. I got a great deal on my laptop and I'm very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a laptop. Saw this smaller one for a great price. Also received a tablet for Christmas. So I can switch back and forth to both now. Always have purchased HP laptops. Easy setup and to use.

    I would recommend this to a friend
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