Customer Ratings & Reviews

Only good if you have a great amount of patience and above average technical knowledge. I had bought two for both of my young children. BOTH laptops had these same following issues. Takes forever to turn on. Once turned on, don't let it go to sleep or youll find yourself holding the power button to turn off and then waiting for it to boot up again. The wifi hardware will randomly disable so you have to go into settings to re-enable it. Sometimes the wifi hardware would not show up at all and would take multiple reboots to get the laptop to recognize there was wifi hardware. BOTH laptops purchased did this at random times. Im a network tech so I can say with 110% certainty that its not my home network causing any issues. When it did work, it was slow and buggy. Bottom line, if you NEED a laptop and have great patience and some technical knowledge in troubleshooting but dont want to spend more than $200, roll the dice and hopefully you wont have the issues I had with 2 of these. Specs-wise, these laptops are barely capable of keeping up with any kind of modern software other than word processing or super light office work, maybe light web-browsing. Give it a year or less and itll probably become a $150 paperweight.

Best performance laptop for my Sales Associates needs. The price is on point for the quantity we use and all of our operating systems comply.

For the price, this laptop really delivers. It does the job for our testing and daily student activities with consistent performance and no complaints. Excellent value!

Great laptop for everyday activities like school work

Got and open box laptop and i been having it for a little over a month and it works really good.

I love the simplicity of using this computer. If you are not computer savvy, this computer is easy to navigate!

best choice for your money if you need a limited use laptop. I highly recommend taking out of "S" mode though.

Great laptop. No problems so far. No difficulties setting up

Laptop is a little slow but adequate for its purpose.

Great product. Does what I need it to do to run my business.

I’m very happy with this laptop. It’s fast, lightweight, and perfect for everyday tasks like browsing, work, and streaming. The screen quality is sharp, the battery lasts for several hours, and it runs smoothly without issues. Definitely a great value for the price.

Good product runs well gets the job done, helps when you can use multiple windows on

Great laptop. Reasonable price! Best Buy has the best protection plans and the have never had an issue with returns.

Absolutely Amazing laptop! Its fast and is great price

My 17 year olds first laptop and it does everything he needs it to! Wasn't the recommended purchase, but works for him (and us)!

It is one of the best items i purchased from bestbuy

I have this product for myself and have been so please that i had to get my motger one for her retirement party

I love my Hp loptop windows I will recommend to everyone. Is speed. Nice picture

Easy to use for quick everyday items around the house. Purchased for an elderly family member.

great quality for reasonable price point. reliable battery life