Customer Ratings & Reviews

Product works well despite the small hard drive. Attached any external hard drive and have a beautiful machine

I bought this for my daughter because I wanted her to have a laptop but not one that was overly expensive since ahe ruined her last one. I wanted to have parental controls available with a windows laptop which in current mode is great. My daughter loves playing roblox and I thought it would be a good laptop for that, however it doesnt hold up performance wise. Idk if it is because its in microsoft mode for me to have parental control or if its just the laptop itself but she complains her games are super laggy to the point where its impossible to play. A lot of other programs she has tried to use have also been reported to be super laggy. It could be the current mode and breaking it from that mode into a regular PC might improve pe4formance but I am afraid to do that because once done it camnot be undone. Its a great price for simple tasks if keepingbin microsoft mode but you are limited to only using microsoft only programs unless you decide to "break" it out of that mode which then it will be like a regular laptop and you can access any program you want

If you know what to expect, it's fine. This is not a high end expensive item, but it's functional and well worth the sub $200 asking price for someone who just needs a utilitarian option.

Fantastic purchase! Just a little gadget for what I needed. For on the go, super light weight! I love the cobalt blue cover that doesn’t need a skin. Perfect item for my needs.

This Computer Deserves A Five Star Rating I Love It

All of the employees were fantastic! The geek squad and every employee at Best Buy went over and above everything I could have on any expectation for customer service and helpful

If you need a BASIC computer and are not at all concerned with speed.. this will work just fine for you. Its price reflects its performance.

Laptop works great for running wrestling tournaments. Great value for the money.

Works great very awsome and dependable i love it i will definitely be back

Good computer for the price. Would purchase again.

I would highly recommend this laptop as a gift or even personal use! Very easy to navigate and set up!

Nice, compact,efficient, and great price! Came with free Microsoft 365 for one year. Bought this for household/ school use. Works great!

It is a great starter computer for my "preenager" there are a few extra unnecessary programs on it that slow it down. If you don't know what to unistall, get you someone that can.

This laptop delivers impressive performance and great value for the price. With a sleek design, responsive keyboard, and a vibrant display, it's perfect for both work and entertainment. The battery life is solid, and the system runs smoothly for everyday tasks like web browsing, video streaming, and light multitasking. Overall, it's a reliable and efficient option for anyone in need of a versatile device.

I love this all in one computer. The sales agent was extremely knowledgeable on it. I made a great decision with this purchase. I highly recommend.

Understanding that this was an older model on clearance, with a bargain price of under $200, my expectation was not much as this was supposed to be a laptop for my 2 young children as they are starting to need online access for school work and the occasional "gaming" (math & reading exercises in forms of games). So they aren't holding up our work laptops. All it had to do was access emails and a few light duty websites, unfortunately it's not even capable of doing that. Computer is SLOOOOW, apps and webpages take forever to load, a 3rd party browser seems to be intentionally hampered/interfered by the built in Microsoft variety. In the end, the kids still wind up asking for our laptops. Gave it a try but this is utterly useless. If you need just browsing and emails, a smartphone can outperform this thing 100x faster. Put this $200 toward something else better.

Great guys delivering the tv super kind and patient. Was gonna trade in my tv for a Samsung that was more expensive by 30 dollars and as soon as I turned it on I know im keeping it

This laptop is perfect to carry around and for everything we use it for. It’s for our small business and is great for what we need.

I am thrilled with my purchase and will continue to shop Best Buy for my electronics.

Was skeptical at first but I’ve really connected with this HP. Had always gotten HP desktops but with all the tablet talk I wasn’t sure, glad I made the choice, GREAT