Customer Ratings & Reviews

I like this computer I know some said it was slow but I did not have any lag. I used it for school had no issues gray values for the proce

The laptop is a nice size and easy to setup and use.

Good solid laptop, which is as described. Windows 11 will take some getting used to as locations of things I am used to in Windows 10 have changed. I find it easier to use a usb mouse, at least for now.

This is a horribly slow laptop. It was meant to be donated to my Church, but they would only have been frustrated waiting for the browser to load. I'm not talking about the webpage loading, I'm saying the browser takes about 15 seconds to open. Once I decided to return this to the BestBuy store, I needed to reset the operating system so that no personal data would be retrievable. This failed again and again, only stating that "Something went wrong". For over a week I continued trying until it finally worked and my data was safely removed. I then tried to return it to BestBuy, but was told because it was over the two week period from purchase, they could not take it back, even for store credit. This is the opposite of Customer Service. I have bought two laptops from BestBuy in the past 6 months. I have bought at least 10 in the past several years. I was returning this with everything intact, including the black insert to protect the screen and all of the packaging. I have been an IT professional for 30 years. I manage IT Technicians across the US and Canada for a global client. I can't tell you how very disappointed I am in BestBuy for not extending any options at all for a very disappointing purchase. This laptop will sit unused, and I've lost the purchase price because I was trying to be responsible and clear the data while preserving the original OS.

Absolutely great for what i need great price great laptop lite weight easy set up

The best and price thanks Best Buy enjoy my life forever

My laptop was just what I needed for my side job. I love it!!

This laptop was a lifesaver. Very compact and easy to use.

Overall good, but it's still lagging a little bit.

sleek and nice. good for school and other basic necessities. does its job just dont overheat it. or overwhelm its system and youll be good

I love the color of the blue on this laptop. I enjoy How light the laptop is ans how fast it charges

I use it strictly for work on a hotspot. The computer is sort of slow but it is good for work. I would be annoyed if i was using it as my everyday computer. But overall no major complaints. It is great for the price it is sold at.

The HP - 14" Laptop was exactly what I needed. So was the cost for the purchase.

This is a good laptop but i need more space on it. But is a little small but it's easy to use just like any other laptop

Great product. Looks good and it does well for my basic internet activities. I was also able to install and run seamlessly simple software programming applications. I bought it because I didn't want to risk my MacBook by installing 3rd party applications. The office subscription really gives this product better value than the other alternatives... I would only recommend basic internet activities since the processor is not good enough to handle hefty tasks. But since I knew that no disappointment there...

Laptop does what it intended to do. Great for work/school.

Works great and the speed is good light weight and easy to take around and stays charged up

An ideal laptop!! I am very happy with it, does the job!! I got 2, one is for my dad! He loves it too!!

I needed a cheaper laptop that is light for traveling and take care of the easy tasks.

Fantastic home computer. I was looking for easy to set up- this works perfectly.