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Customer reviews

Rating 4.1 out of 5 stars with 1715 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,715 reviews
  • Rated 4 out of 5 stars

    School laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop, perfect for my school homewoork, i really like thw dark blue color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help me get my school work done and everything amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White HP laptop. Works Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the perfect laptop computer for everyday todo's. Like paying bills, serfing the internet, checking social media, creating projects on Canva, and more. It the price point was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very professional, friendly, and showed great patience with me. I was able to get the laptop that I needed for school. I appreciate all the help!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good beginner laptop for my teen enrolled in college classes. It has lasted for a little over 2 years with little issues. (Recent issue is not all the letters on the keypad want to work properly) Overall not a bad computer for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes a little slow but overall great computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop purchased is really worth it as the battery life is very good and the speed that everything processes is effective for school assignments and lectures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was just as described my daughter loved it ,works perfectly For school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iys easy to use quick to set up amd i have no problem using it i love how the battery last long good for someone child to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My hp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for school work it has a great battery life the screen has a great display nice bang for your buck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. With me going back to college and getting my bachelor degree in elementary education Best Buy made this happen. Thank you so much. this HP laptop is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron - 4GB Memory - 64G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lap top it’s very nice!! Thank you-) and super fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need an inexpensive laptop for your studies, this is a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my laptop. It is very easy to use and very light weight. The speed and picture quality is awesome as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14” laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop I love the copilot option on it! It’s helped me on editing some of my guitar work and I also love gaming on it.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    A decent entrly level laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14-dq3000dx is a basic and entry-level computer aimed at a younger crowd or those who want simple device. If you’re looking for a speed machine then this device is not for you. That said this HP laptop is a 14 inch laptop being in the middle of large and small laptops which is the sweet spot for me. The housing is termed snowflake white which actually reminds me of an older computer named after a fruit. At least it’s not in the usual black or silver. It is powered by the older Celeron 4500 chip which is not really fast enough for heavy computing. But still it is sufficient enough for general use. However it only comes with a measly 4GB of RAM which is not really that much and may hinder performance. Had it come with 8GB of RAM performance would much be better. Also, it comes with 64GB of eMMC. Again this is not the fastest. Like most computers of this class, these would not be expandable. Then again I surmise the target market of this computer is not really going for expansion options. This computer comes with Windows 11 in S Mode. For those who are not familiar with S Mode, this is the version of Windows that only allows apps to be installed from the Windows store. This is done for security purposes. But for those who want to install apps outside the Windows store, there is a way to set the version of Windows to the regular version. This version is the Home version. And once you switch to the Home version, there is no way to revert back to S Mode. Lastly, this laptop includes an initial subscription of Microsoft 365. That alone is more than half the cost of this laptop. Do note this applies only to new users only. Connectivity is fairly good for this class as it has two USB B ports. I am not sure if these are USB 3 compliant as there is no documentation regarding this and both do not have blue markings on the ports. It does have a USB C port which is new for me regarding this class of PC. And lastly, it does have an HDMI port and an SD card reader. Lastly battery power is fairly adequate since it has three cells which would last you between two to four hours. Your mileage may vary depending on use. Overall this is a decent laptop for its price. Again this is not a fast machine but it has its target market. I’d still recommend this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, slow moving, but overall a great purchase for anyone buying an expensive gift for a loved one or friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14" Laptop open box excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came well sealed, in excellent condition with a charger, it's like new, no damage. It was very easy to set up, I did it by myself following the instructions. The only problem i have the battery drop a little too fast. It's nothing I don't use it every day. I Added Photos for reference. If you need a second laptop, this one is a good choice (4GB memory, 64GB eMMC), great size, not big, good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great, for a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop for the price. A few things need to be disaabled and jailbroke to make it fully functional for me. The lack of lightning capable USB-C was annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’m not really tech savvy but it does what I need it to do. The graphics are amazing, the color is my favorite color and it has the operating system that I need. It definitely is a worthwhile investment and I couldn’t beat the price!

    I would recommend this to a friend