Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$193.00
Save $6.99
The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1715 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,715 reviews
  • Rated 5 out of 5 stars

    Bang for your buck!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price! Doing my school work on this laptop and it has been great so far. Beautiful color as well, it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this !! It was easy to buy, cheap, and exactly what I needed !! I love that it is lightweight but large enough to see and use !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with this laptop. It is super lightweight, great memory capacity and the screen quality is excellent. I would definitely buy this one again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had a computer break down

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    priced right<cheap>it dose everything i need.iam not at a computer level,ware i need anything with more bells in weasels .this dose everything i need,thankyou donald.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and home in general. Weve been looking around for laptops. We found this ine and the orice was incredibly affordable. Thank you Best Buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday present for my son Bought it for him to do school work and play games works perfect for his school work but doesn't have the speed for playing online games but overall he really likes it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Works for the absolute basics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good if you have a great amount of patience and above average technical knowledge. I had bought two for both of my young children. BOTH laptops had these same following issues. Takes forever to turn on. Once turned on, don't let it go to sleep or youll find yourself holding the power button to turn off and then waiting for it to boot up again. The wifi hardware will randomly disable so you have to go into settings to re-enable it. Sometimes the wifi hardware would not show up at all and would take multiple reboots to get the laptop to recognize there was wifi hardware. BOTH laptops purchased did this at random times. Im a network tech so I can say with 110% certainty that its not my home network causing any issues. When it did work, it was slow and buggy. Bottom line, if you NEED a laptop and have great patience and some technical knowledge in troubleshooting but dont want to spend more than $200, roll the dice and hopefully you wont have the issues I had with 2 of these. Specs-wise, these laptops are barely capable of keeping up with any kind of modern software other than word processing or super light office work, maybe light web-browsing. Give it a year or less and itll probably become a $150 paperweight.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    CD

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a little slow but adequate for its purpose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop, tends to lag just a bit for what i use it for. Cashier did advise there may not be enough ram to to run it for excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little laptop for my kid to learn on and she loved the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer! The high school teacher gave it rave reviews when my student took it to school!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Laptop. I also love the fact the Geek Squad personally delivered it to. E!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is laptop was more than I expected in a great way. I feel that I got my money in the best way. I would highly recommend this to anyone who is looking for a great deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the laptop for school, which it’s a good laptop I just didn’t know that windows 11 was a home add so I had to change the make up of the computer to use it for school. Other than that it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my daughter, not a whole lot of space for downloading but it serves its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device for the price! It's not the fastest laptop out there, but it does great work for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just a purchase for a second laptop but its quickly becoming my favorite! Love the size & performance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love look and feel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking machine. Got it to use for zoom meetings and Im unsure why it doesn't populate the most current zoom offering. Probably the user not the technology, lol. I will keep it and restore to original settings to see if Ive onboarded it correctly. I have a Chromebook and was looking for low cost laptop. Rating may be different after I spend more time with it. May be better for older user :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got good experience overall from associates having a great experience with my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my sister. No issues thus far. Hasn't explored all the features yet, but the ones she uses works well. She got it for work/study. She found it much easier than the chromebook.

    I would recommend this to a friend