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Customer reviews

Rating 4.1 out of 5 stars with 1715 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,715 reviews
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES THIS LAPTOP SATISFIES ALL MY NEEDS,,I CAN DO MY REMOTE WORK,WATCH MOVIES,DOWNLOADS AND MORE ,, BETTER THAN MY DESKTOP EVERYTHING ON THIS LAPTOP

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give no star I would. I purchase this laptop for my son to use for school purposes and in less than 30 days the laptop kept shutting off by itself and kept giving error codes. It won’t allow you to stay on a webpage for more than 10 minutes before cutting off repeatedly. It’s very annoying. I tried to return in store and I was denied a refund because it was pass 14 days. To only give 14 days on an electric is ridiculous. The laptop been giving problems since the first use. To be stuck with this laptop that doesn’t work is unfair. I was sent to geek squad and they wanted $100 just to run diagnostic to figure out the problem and then I will have to pay additional to fix the problem. This was just robbery because this laptop has no use…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EXACTLY WHAT YOU ARE LOOKING FOR!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop today looking to improve my time working since my old laptop was very slow at what i needed it to do for me and with this laptop i was able to work at least 80% faster and it was crazy!, ALSO!! 0 NOISE coming out from this computer so you can definitely work in peace with this device!.. i am looking forward for a nice working from home shift tomorrow and i would definitely recommend this computer to everyone in need of a business/work computer… the color is just amazing and very stylish btw!… also don’t forget to pair your purchase with an sd card for more memory for your documents or pics etc etc, it’s advertised as 64gb but after software and all the stuff it comes down to 33gb so keep that in mind!… + i bought the 25 dlls microsoft mice and it also works amazing! Overall it’s a GREAT laptop for the price and for the time im gonna need it and use it it will help me a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp baby blue laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just what I needed for my school work. Great color , big screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal home laptop and perfect for travel!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little laptop is great for online surfing and searching, checking e-mails, writing essays, and streaming/watching videos. At a sensible economical price point, you can’t go wrong for personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little and mighty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little machine, highly recommend if you need something in a pinch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for my 8 year old Son and it’s perfect!! I love this shade of blue. He had a Chromebook but I needed to upgrade him to a Windows platform so he could download needed programs and of course, Roblox!! Lol. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 14 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for school but not to play games as its memory of only 4gb is not enough for u to save or download large files i can still play like in cloud gaming like fortnite and minecraft but it will lag from time to time it all depends on your wify sped aswell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image screen. Goes well with my work from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Miss Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it takes a minute to refresh from time, it makes a great laptop to my son for homestudies. He easily navigates on his own, as well as enjoys it. Lightweight and battery life is pretty fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp LapTop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Got it for my high schooler and he learned to navigate through it really fast. Battery life is amazing. Sleek enough to fit in his backpack and the color blue is his favorite color so it made it even cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Computer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked extremely well for my purposes. It has been used to demonstrate a very expensive VIS-SWIR camera. It has performed flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been the best investment becase I am able to get homework done and it's an upgrade from my old computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent lab

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very excellent. I loved it very much. Even though I bought it in an open box, I received it completely new with all its components. Thank you, Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my purposes. Meets my needs as a retired senior. Great for internet, email use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not for games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have any problems with this laptop except It can't run very many games like steam games and it can't run Roblox very well but everything else is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Effortlessly effective and efficiently made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works perfectly. Still learning how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and beautiful resolution. Very happy to finally get a new laptop. TIP: Make sure to understand that adding some apps may take extra effort IF you do not utilize Microsoft Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I needed set up was a breeze bluetooth connection was so easy I had no issues connecting with my printer and soundbar

    I would recommend this to a friend