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Customer reviews

Rating 4.1 out of 5 stars with 1715 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,715 reviews
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer to get casual activities done and it gets its job done. It could definitely be a bit slow at times and it's a bit frustrating but other than that I love this computer as it's light and can run all the applications I need it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop perfect for my business needs and the price was affordable. Also the customer service I receive was amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, reasonably fast, lightweight and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop. It was a best purchase I definitely recommend 10/10 .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lagging Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, but it lags a whole lot! Space bar doesn't space a lot! And it does it's own thing the majority of the time! You get what you pay for!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I enjoy this laptop I run my own business and it helps me do just that but I’ll update in a month or so and see if I feel the same way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School work approved love it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery life and great for school worked efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great boys for my boys in grade school they love it . And you can create Microsoft acct and add restrictions if you would like and monitor all activity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in and out the store with no problems at all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For kids/teens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This overall laptop itself looks good but lacks everything the more expensive models have. I recently broke my laptop I have had since 2017 and decided to get this. once I got it and setup it could not load anything with more than 4 pages open. On top of that the mouse button on the laptop got stuck down within 48 hours of owning. Other than those two issues I still believe it is a good computer for kids/teens for schoolwork, as I had no trouble typing a paper. I ended up returning it to get an Acer Chromebook the brand of laptop I owned in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King of cost-effectiveness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    King of cost-effectiveness,I recommend everyone to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a starter laptop for my 11-year-old son. For a starter laptop it is everything we expected and does well with some of his online games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop i bought this for my Nephew for school. Still working

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good little computer works well battery life is short and it’s always dead but works for what I have going right now .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions is about all I can say about it. It takes a long time to power on and gets too hot when in use. When that happens, the screen suddenly goes black and I have to wait for it to come back on, hoping and praying I didn’t lose my work in the process. The keys on the keyboard need to be pressed hard to type. Overall, I got what I paid for. A cheap computer to get by until I decide to sell a kidney to purchase a better one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Exceptional Service- Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product- Amazing job with the team providing the pickup that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for what I bought it for - basic web research and word processing. Also runs my old nostalgic DOS games, so that's a plus!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys did a great job thank you so much it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works grat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great divaice for my 11 year old .works great with multipla apps and programs for homeschooling

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never do online again or in store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven't received the it What's supposed to be store pick up ready. December 19th, then it was told that they didn't have it in store. I would have to have it shipped, still. Haven't received it. My kids woke up without their Christmas item.

    No, I would not recommend this to a friend