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Customer reviews

Rating 4.1 out of 5 stars with 1715 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,715 reviews
  • Rated 4 out of 5 stars

    Work force

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for work but I haven’t taken it out of the box yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great present

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother and she does everything on it. She has no complaints. She’s been using it for her schoolwork going back to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did great Job!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the lap top and took old one in to Geek along with the old one to move all from old one to new one and you did a great job. was less stress for me since , i'm not comp savey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my lil' laptop, especially the fan i bought to go under it to keep it cool. Works amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and very easy to understand just what I need

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    it the worst but not the best either or even good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall for the price i have to say this isn’t a bad computer, but it’s not a particularly good one either. Right out of the box it took an inordinately long time to boot, it seemingly has a hard time processing basic functions like web browsing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy laptop for economy price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and good price. Met our needs for use and looks great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow for anything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and would almost always crash after an hour of use. Even basic task just couldn't be done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that its small and compact but the screen is to sensitive for kids

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slower than I thought it would be, but otherwise no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok for its level.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should for simple things in life with cheap price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meet price range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer that meets the need and a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slower than usual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was alright but I can't believe how slow it is

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, We use it for my wife's Cticut machine

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 1 out of 5 stars

    Cheap and not worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop felt cheap, flimsy and slow. We looked at cheap ones and this was not even worth the cheap price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty in blue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I bought it to run a specific program and it does that and so much more!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Processing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty great laptop only thing is it sticks a lot and the processing speed sucks. Can’t run more than one tab on it or it freezes up and shuts down. Would not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high school

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little starter laptop for the eldest child. Uses it for school with no problems. Light weight - compact

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opened this computer and takes forever to charge. I’m actually in the process of packing the back up to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my nephew. Perfect for his school and good for mild gaming. Does what it needs to do. My nephew does not complain at all! He really is happy and enjoys this computer very much! 2 thumbs up!

    I would recommend this to a friend