Customer Ratings & Reviews

1st of all it's blue and that's my favorite color!! It's the perfect size, the price was awesome, and Best Buy is my new fave electronics store!!

I absolutely love my laptop. In perfect condition for a refurb. system. Everything was clean, the software was installed properly and is a great additional to my craft business.

Great for basic needs but even with high speed internet, this laptop is slow

This HP laptop performs well and it does the job that it is tasked to do. Obviously not your all the bells and whistles machine, it is reasonably fast and is a good choice for doing basic tasks from a bedroom or home office. Price to performance ratio is very good.

So far it is good. Have not had any issues with this item.

I love my home laptop can convert to tablet decent battery life

Just wanted a laptop to browse the Internet, check emails and manage household finances. This thing can't handle the most basic of functions. When you type in office apps or email the text always populates on a three second delay. Opening a Word or PDF document takes about 30 seconds to a minute. And on boot up I get a "user profile could not be loaded" which requires rebooting two to three time to correct. Yes this is a budget priced computer and you shouldn't expect much, but this thing feels like a time trip back to 1998.

Decent quality for the price. I bought this to use for school.

The PC itself is probably Ok for what it is. However, you need to be aware that this computer does NOT come with a power supply or any way to make the computer turn on and work out of the box. You will have to buy your own power supply.

Great laptop perfect for my business needs and the price was affordable. Also the customer service I receive was amazing

This is a great little laptop. I only use it to browse the web. It is the perfect size and much lighter than my old one. It is also much faster. Also, very impressed with Best Buy's shipping. It came in 2 days!

So far I enjoy this laptop I run my own business and it helps me do just that but I’ll update in a month or so and see if I feel the same way

Awesome battery life and great for school worked efficiently

I absolutely love this laptop It’s perfect for what I Need on a day to day basis! It has the perfect amount of storage and I just love The color!

Super slow low end computer, would be good for first laptop for younger kid. Terrible for anything else.

Very good for what I bought it for - basic web research and word processing. Also runs my old nostalgic DOS games, so that's a plus!!!

You guys did a great job thank you so much it works great

Great divaice for my 11 year old .works great with multipla apps and programs for homeschooling

It is always a pleasure buying from best buy i can get it on the store or shipped without a problem i alway tel my family about bust buy Eather is a gift or for my self

This computer is horrible. It’s runs very slow. It is not functional at all.