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Customer reviews

Rating 4.1 out of 5 stars with 1715 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,715 reviews
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for about 3 weeks and it is no longer working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit slow with processing and accessing pages via msn

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowwwwww. This product is terrible. I'm simply using it to browse the internet and I'd rather use my phone. Cheapest product on the shelf. You get what you pay for, I suppose. If creating a word doc, I'd rather use stone and chisel.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14" laptop wasn't able to open an app & navigating around was more than just slow. Returned it the next day & purchased an Asus ExpertBook.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc is very slow i would not recomend it to no one !!!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need. Basic simple browsing and working on documents.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SMH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer seemed cheaply made. I am very disappointed with HP for this!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good for the price. It slow to open windows pages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop..bought it for wife and she lobes it...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest laptop I have ever used. Can barely load Microsoft Edge without exploding.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you need it to do but is very slow! Very Disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer for the price and it does what I need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead battery after light use for 2 1/2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 11/6/2022, battery failure 7/21/2025: only works (and runs slowly) if plugged in, battery no longer charges. Average use 1 hour/day for Zoom meetings. Battery isn't removable/replaceable, not worth the repair cost.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So not cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really my cup of tea, barely any memory, slow processor, slow to come on and load even websites. Would not recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    Horrible and Slow

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even have enough memory to turn on. When i brough it back even the employee didnt question it. They tried to get it to load a log in screen and it would not. Do not waste your tine on this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Storage capacity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A good simple HP laptop that does daily tasks well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my review of this HP Burst laptop. It is a great basic laptop. The out-of-box experience was really good, after a sign-in of my Microsoft account and a few Windows 11 updates, it was up and running with no issues. The performance is just ok, it is not a high performance laptop that you would play graphic intensive games on. This HP laptop will do all of your everyday basic computing needs. I had no problems with Facebook, X, Instagram, Gmail, Youtube, etc. The battery life was really good and would last longer with the battery saver mode that is available. The 4GB of memory isn't really enough nowadays and I did notice Windows 11 slowing down when having multiple tabs open in Edge, Chrome, or Brave. The 64GB of onboard storage is also on the small side. But, for what this laptop is being marketed towards, it will be fine and an external SSD are getting cheaper all the time. I really wish that HP would have decided to use the now standard USB C charger for this laptop instead of what it has. I was surprised to see the SD card slot on the side, it also has HDMI, 2 USB A ports, A USB C port, and a headphone port. The onboard Bluetooth worked well in my testing. The camera was good, but for some reason, it was not working with the Windows Hello feature. This is a good basic laptop that will do what most people need to do, just don't expect it to be a gaming laptop. I really like it and it will be travelling with me daily as it is lightweight and works well for what it is.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Workable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working the way I hoped. I had HP before and it would work great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop don’t turn on unless it’s plugged in just haven’t had time to bring it back!! From day one of picking the laptop up not satisfied at all!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew's birthday and it has given him problems to load the page since day one. Unfortunately because of work i hadn't been a le yo return it and now its too late. It sucks, dont buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glitchy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well except for a few glitches here and there

    No, I would not recommend this to a friend