Customer Ratings & Reviews

This computer was super affordable and included everything I was looking for plus I absolutely love the color!

Product is super slow and freezes all the time!! Wouldn't buy it again.

Very very slow computer. I cant believe i only had 2 weeks to return. Im so upset

It’s a good computer but when I play sims 4 it lags and closes out the whole game so I can’t even play anything on here

I needed a computer just for writing documents and internet for a project at Church. It does the job

I bought this thinking it would be perfect for my kids to work on schoolwork. I was completely wrong. Out of the box this laptop has been nothing but slow. I have a 14 year old laptop that runs quicker than this, which is entirely disappointing. Just to get on Google it has to be restarted. And of course less than 30 days since purchasing it Best Buy won’t let me return or exchange it!

Bought a HP laptop that Had issues, not working, so I called Best Buy & made apointment. Brought my laptop on time 10:40, it took 2 geeks an hour & 1/2 to get it working. I wanted to return it, thisnew laptop & was told I can't return it at BB, I have to call a # for return info. BB charged me $50 for Geek squad fee I wasn' told that when I made apointment. I'm soooo disapointed in Best Buy!

This computer is awful. It is so slow that it’s like a computer from the late 80s.

I bought this in an emergency after a home fire. It turned out to be a very good little workhorse.

Good for standard / moderate use. Wish that it would allow face recognition. Clean sleek design.

This may as well be a Chromebook, not a windows computer. Not enough space to to anything but basic internet browsing.

TRASH ! no space at all low storage fast . . . . .

Purchased as a gift for a 79 year-old. Simple, easy, and perfect for his email and web review for news stories and other simple searches. Memory is a bit slim once the security application was installed. This was easily resolved with a flash drive / memory stick, which was better for security as it is not accessible.

Not enough memory to handle all the pre loaded junkware and background processes, let alone being able to browse through web pages. Dont recommend for any use or any reason

Awesome laptop for my thriving college student. I would recommend this laptop to anyone.

Good product fit well my son needs ; either for school or for his own use .

Works great! Using it to run program on a plasma cuttimg machine .

Excellent over magnificent I love the product would recommend 100%

Wanted a simple inexpensive laptop just to fill out my pdf time sheet every week but it can’t even do that. 5 days past the return date and the WiFi no longer works computer has been reset to factory 3 times and still keeps crashing. This laptop has less computing power than an old white dog poo in the yard

So I bought this computer to do some basic things and I can’t even power it on without the system locking up or freezing. I think iv used this device 2 times since iv bought it bc it simply does. It work properly. Honestly the biggest waste of 200$ I ever spent.