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Customer reviews

Rating 4.1 out of 5 stars with 1715 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,715 reviews
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow it lags a bit honestly wouldn't get it but the price is good

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer. I would definitely purchase again. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ouuu My Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to navigate. I love the color option!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft killed my computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP products. This came with the Microsoft S lock. I live where there is no cell service. Microsoft want to send a text message can't get one there is no cell service. Could not down load an email service or up date the virus soft ware or get the s lock unlocking soft ware. Computer is now worth less.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this laptop struggle to complete basic tasks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this computer. It took forever to download items. I had a hard time syncing a mouse to it. I usually like HP but I kind of changed my mind since I bought this computer. It was a good price but it didn’t do anything that I needed. I didn’t think the picture was that great either.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good for surfing web, bad for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop but not AT ALL for gamers! It’s exactly a you get what you pay for laptop! It’s good though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thank you for the product. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son to use for school. He is very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great little laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13 year old loves this laptop. Great for school work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful paperweight! It has not worked from day 1. I have not been able to use it as the startup will never complete. I tried to exchange but nothing! Waste of time and money. I'm sure it's just this one unit but it's the one i paid for and it does not and has not worked!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color. My son loved his Christmas laptop

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Missing items

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was missing items out of box. Processor moves slow

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Inexpensive, yet powerful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive, yet powerful. Using it to run our lighting at church.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a ok for basic use , but usage is sluggish. Not something I would buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Strobes with some apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for most apps. But strobes on all pages with Big Fish Game Forest's Gummy Drop game.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with this laptop was very slow not a lot of options.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. My kids loved the computer, it is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Functional llaptip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. S version of windows actually isn’t bad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this particular laptop. It is too heavy. I returned it for MS Surface laptop.

    No, I would not recommend this to a friend