Customer Ratings & Reviews

Very limited memory, continues to stop, restart. Returned and the new model has the same issues. For an HP, this isn't worth the money...

The computer exhibited poor quality, with subpar performance and reliability issues, falling short of expectations for a functional computing experience.

Smaller than expected but works well for a spur of the moment purchase! My laptop died right as my college classes started, and as a PhD student, I definitely needed a laptop. This gets the job done with no issues!

Love this laptop, Best Buy I’ve made all year. Would buy it again

This laptop was an excellent price and was easy to set up. The screen is a great size for Zoom classes! It was such a great deal that I purchased another one.

Good computer, but caps lock randomly turns on by itself

**Excellent speed,performance,and price.!!!**$$#recommend

I bought this laptop not even a month ago. I haven’t been able to use it because it’s so slow. Anything you click into takes forever then never loads. Waste of money.

We ended up returning this laptop as it constantly disconnected from the internet, and constantly crashed. I tried uninstalling and reinstalling Windows 11 twice but nothing worked. The mouse was also very non responsive.

Great product works great for what I needed good battery life

Great product. I love this product. Is working well.

Super slow, I’ve used it twice for no more than 10 mins each & it died when I tried to turn it on the third time. Now I know why it has such a s return window. Might as well had bought a $800 computer.

BIGGEST WASTE OF MONEY DO NOT BUY THIS CRAPTOP ITS SO SLOW IT BELONGS IN THE 90s AND WONT LET YOU DOWNLOAD ANY BROWSER BESIDES MICROSOFT EDGE - THE TIME DOESNT EVEN AUTO SYNCH. I REPEAT, WASTE OF MONEY

Aside from the brilliant color of this laptop which is beautiful, I couldn't ask for a better computer to take care of my coursework for college. I never have had one issue with the laptop. Highly recommended.

Great product, happy to have it for my family. Thanks

I wasn’t expecting much when I purchased this laptop, but I’ve grown to really like it, especially at the price point I paid for it. I also love the blue color. I will say the display colors is where it lacks.

Great product for the price! Performs like a champ!

Was way too slow. I'm a pretty basic person and I don't do to much online. This was not enough for me at all and I had to upgrade.

Great for the price. Fast on the internet. For internet use 11S mode is not a problem. I recommend for internet use for email. May be restrictive for other uses with limited storage and ram

I love my pc and it was a great price. I spent less than $200 for it. My old HP I had for almost ten years so it stopped working and this one fulfills my needs as I am a college student online.