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Customer reviews

Rating 4.1 out of 5 stars with 1715 reviews

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  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,715 reviews
  • Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a cheap piece of crap. Do not recommend. It froze constantly. I returned it to the store ASAP. I know that I shouldn't have expected much for the price but it wasn't functional.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is really slow do not recommend brand new and would not load anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe a dud?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned it on and says no hard drive found. Tried to contact HP repeatedly for help...couldn't get through. Tried to do factory reset and all...NOTHING works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A dedicated computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, basic. And very affordable. More than adequate for many tasks. A great machine to assign to a dedicated task, freeing up the chore of reconnecting another computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was bought as a "value" laptop, but it seems to work just fine, with all the power of MS Office (which we paid for) and all the familiar stuff that laptops are now asked to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great purchase, and priced very affordable. Easy to operate and I also got one for my 2kids. They love them! Perfect size to fit in my big purse..lol

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a complete lemon, don't buy for any reason. I bought one for my 5 year old niece and even for that it was insufficient. An extra $100 or $200 is worth not buying a paperweight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow mo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow start up. Got it used, was a floor model. Looked brand new. Returned, but still got charged for recycling fee. Even though I brought back within an hour. Not cool.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst, stay far away...snail slow processor, loses connection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For the price youll be happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this laptop is amazing. You honestly get a little more then what you pay for. If your trying to just sinply record music this laptop can do it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft constantly crashes and freez all the time. Ive only had this laptop 3 weeks and the updates are ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop. I should have listened to the salesman that said it his number one most returned item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer just stayed frozen and would never run any of the applications.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great buy for the money. I really only use it to go online, check my email and watch YouTube TV while I’m working in my home office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good computer. Slow keeps freezing. Unable to connect to the internet most times.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew Best Buy would have what I wanted this was a purchase for my son. He wanted a blue lap top and as always Best Buy had it. Best of all was the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP laptop. I just have to get used to having my numbers on top. I never had trouble HP. Hp is so easy to use for an elder person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at a low price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for projects on a cricut machine and other simple task very fast good laptop for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure of this brand but now i love it. Tons of storage and works great to keep up with all of my companies information

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash not worth 20$ wouldn’t recommend to anyone poor computer

    No, I would not recommend this to a friend