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Customer reviews

Rating 4.1 out of 5 stars with 1715 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,715 reviews
  • Rated 5 out of 5 stars

    Lappytop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom. It very bare bones and basic, but it works perfectly for what she needs it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good for teens school work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid needed a computer for online schooling and this was in the budget. It works for our needs and if it breaks, it's not so expensive we can't replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school, might need a little extra memory but it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use love it My son recommended it. Said he had one and that it would last.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not all it's cracked up to be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop wasn't bad, but did leave a lot to be desired. I bought it as a means to play a game after my last laptop stopped charging, this one was set for strictly Microsoft software. So, if you want to play something off of the Google Play Store, forget it. Trying to download anything not "Microsoft-verified", was a complete waste of time, and even trying to switch to Chrome would freeze everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially nice key touch, not too hard and not too soft as many are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up .. love the color ..was easy to set up with my printer..

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Worst computer I have ever used.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst computer I have ever used. Half of the time it is so slow I can’t even use it. I have attempted on multiple different internet connections and it either won’t respond, or it is so slow it takes at least twice the normal amount of time a normal computer would use. I have never been so disappointed using a computer in my life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great.No problems at all. Takes care of the day to day list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Good price good budget from my work stuff and I’ll be great to stream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable starter computer for preteen. Great speed and programs for value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price works for what is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a great price does everything i need and more!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not worth it chile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop last year for my birthday (rn it’s a year later) and it is one of the worst laptops yet.. It’s slow basically just worthless even chrome takes forever to load or just downloading something.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst computer I’ve ever used. It takes a year to connect to a website, if it even does…. I usually get the popup that says “this page is not responding.” I’m now stuck with this piece of crap because Best Buy only allows 14 day returns. Very very frustrated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    lap top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lap top thin light weight and reasonably priced

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was fast for about a week, after that it’s really slow doesn’t let me download the applications I need due to “Unsafe applications”. I’ve downloaded the same app’s on my Dell Laptop with zero issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Video quality horrible and jumpy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop for my mom and the video picture whenever zoom or any other video app is being used is shaking, jumping and staticky! Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I brought mine today

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it and upgrade everything and the whole time the keyboard doesn't work at all so, I'm thinking its the drivers and it wasn't

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the salespeople not to buy this computer because it was "cheap". Well, this computer has been better than my Mac and my expensive Dell. I bought it about 3 months ago. It is lightweight, fast, durable. I need to get a SD card or an external drive to add more memory. But this is an awesome computer. Bought 2 more for my staff. I want to buy the White one as well.

    I would recommend this to a friend