Customer Ratings & Reviews

Ive been able to get alot of stuff done on thw new laptop...

This is a basic laptop. It has low memory & is fairly slow but for the price, you get what you pay for. I only need it to play PowerPoint slide shows on a TV, and it is sufficient for that.

Great laptop! Great price! Does everything I need it to do with zero issues!

We purchased this laptop for our Middle schooler to use for school. We loved it so much that we ended up buying another one for our other child . We homeschool and needed devices, that they can use independently during the day. The set up was very smooth, they're both very satisfied with the ease of use of the devices. I use the parental controls that Microsoft offers and can have peace of mind as to what they have access to when online! Would buy it again!

The computer has to be one of the best devices in my home. It works really good for me and my business.

It is efficient for basic computer needs, I guess knowing the true definition behind storage space would have helped with choosing the laptop. I'm unable to download a lot of programs because most require 8GB of memory and this one is only 4. But for the basics(Microsoft Suite and internet functionality), I am satisfied.

Easy setup, good size for small office. Thank ou.

Excellent laptop for the price and daily used definitely recommended.

This is a horribly slow laptop. It was meant to be donated to my Church, but they would only have been frustrated waiting for the browser to load. I'm not talking about the webpage loading, I'm saying the browser takes about 15 seconds to open. Once I decided to return this to the BestBuy store, I needed to reset the operating system so that no personal data would be retrievable. This failed again and again, only stating that "Something went wrong". For over a week I continued trying until it finally worked and my data was safely removed. I then tried to return it to BestBuy, but was told because it was over the two week period from purchase, they could not take it back, even for store credit. This is the opposite of Customer Service. I have bought two laptops from BestBuy in the past 6 months. I have bought at least 10 in the past several years. I was returning this with everything intact, including the black insert to protect the screen and all of the packaging. I have been an IT professional for 30 years. I manage IT Technicians across the US and Canada for a global client. I can't tell you how very disappointed I am in BestBuy for not extending any options at all for a very disappointing purchase. This laptop will sit unused, and I've lost the purchase price because I was trying to be responsible and clear the data while preserving the original OS.

Battery life is a bit low doesn’t really last long but overall the picture quality and speed is good

I have enjoyed my laptop. Unfortunately, I am unable to use it for my linux class. However, it has been efficient to complete my other grad level cybersecurity hw.

Computer is very fast and charging last for a while. I lovenit

It has worked very well it’s the perfect size for me to take every where I love it

Great laptop for price, perfect for students, light weight, easy set up

I needed a cheaper laptop that is light for traveling and take care of the easy tasks.

This laptop is great, except the "A" button gets stuck quite a bit. Nothing that has been told to do to fix it has worked. I also did not realize that it did not have a backlight keyboard. Other than that, great product

Worked very good until it didn't turn anymore and it was a fast and easy computer to use

The machine is running ok except its memory space probably is too small for Windows. I have not installed any app and/or created any file yet but browsing the internet, and created a restore point. I was already warned of low in memory. My previous iPhone was 64GB ad I used it many years, and installed tens of apps without the memory space problem.

My laptop was just what I needed for my side job. I love it!!

If you just need a simple laptop at a low price this is a good option. No frills, a little slow, and limited memory but gets the job done.