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Customer Ratings & Reviews

Clearance
$169.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1747 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,747 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for new users and students. Light weight and sleek.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It’s easy to use for someone who is not great with computers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    HP is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP and how easy it it to use. Not bulky and very light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I'm satisfied with my HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is user friendly. I purchased this item for school and business and it is working out just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional value

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional unit for the price. Couldn't be happier with it's performance. Usage: Document handling (scan, print, copy, fax) and light browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is high quality and works great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't work long enough. It has excellent quality in displays.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP 14” laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop worth getting for gaming product firmware and driver downloads !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised you will not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lead residential counselor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Best Buy. And salespeople in the store were very helpful and knowledgeable and professional.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too slow. It boots up slow, the applications start and run slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Laptop for the price. It was for my Daughter to use at college. I would defiantly give it a thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product for price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a first laptop for my twins as they entered college Aug 2023. For the price this computer works great. Of course, its larger than what the average teen likes but its has nice graphics, touchscreen and it get the job done!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandson approved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for my grandson. He has been using it for summer school.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and great value ! I love it and was great for what I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptops

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of Best Buy I got the right laptop - most helpful

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the cost. God for younger children to use. Light weight and easy to pack.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for students to do homework and project. Light weight easy to stored

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best and Easy go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this is a very easy handling laptop for those who are not good in computers like my dad.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it much, but it’s a little slow. Hopefully gets better. But for the money it’s ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for simple tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for simple tasks. It runs slow, but the RAM and SSD are upgradable, which is a plus.

    I would recommend this to a friend