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Customer Ratings & Reviews

Clearance
$169.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1747 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,747 reviews
  • Rated 3 out of 5 stars

    Laptop purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it got me through the semester, but can’t download what i need it to download

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review..good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does,what i want at a good price! Ok you want more you got it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Be Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my Son. No complaints from him. He says he loves it. He 13 yrs old.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP-Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter laptop for a teen to use for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m going to BestBuy every time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly satisfied with the entire process of me buying this laptop! Ordering online everything was clear and easy to understand. And once I went inside the store to pick it up, staff were friendly and beyond helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, no complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop for the price. Haven't had any issues yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop - Intel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was sleek and clean. The size was a bit bigger than we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son . He uses it for school and gaming and he's happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer overall have 0 complaints about the computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for simple work tasks and this worked perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Reasonable price! Best Buy has the best protection plans and the have never had an issue with returns.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good computer for the price! No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I had it before and it was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and people service. It was what I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. A little hobbled and slow with this version of Windows

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP perfect for students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for students. I’m not here to compare to a Mac if you want a Mac get one. HP is amazing for students and for first time lap top owners, very user friendly. Has a built in camera. Price point is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    hp laptop 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working with the hp laptop 14 was easy but you could not download old programs on it unless you get rid of the S mode the system comes with and you cannot get in the S mode after you do that. Everything else is great about the lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, durable and lasted a good while. Actually still being used and I have had it over 2 years!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cheap & nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and nice, gets the job done………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Affordable and lightweight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight love the keyboard. Great purchase for the price!

    I would recommend this to a friend