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Customer Ratings & Reviews

Clearance
$169.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1747 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,747 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp lap top review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I use it everyday for work, it runs great was a very good purchase for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase and Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase. No issues thus far, excellent condition. Customer service was great in store for pick up was seamless. I will continue to do business with best buy. 5 star experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good budget computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my nephew. Perfect for his school and good for mild gaming. Does what it needs to do. My nephew does not complain at all! He really is happy and enjoys this computer very much! 2 thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty in blue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I bought it to run a specific program and it does that and so much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks great, You can't beat the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the money.I will recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good computer it does take a little to turn on and to reload after putting it in sleep mode.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Processing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty great laptop only thing is it sticks a lot and the processing speed sucks. Can’t run more than one tab on it or it freezes up and shuts down. Would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT FUNCTIONAL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not functional. Could not even use it due to lack of memory; updates could not be installed because there was not space. I didn't have the opportunity to personalize or add any thing to the device because it could not handle running chrome. Returned it and invested in a laptop that is able to handle updates and has memory.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Slow but descent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty slow but for what my wife uses it for, it's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer to get casual activities done and it gets its job done. It could definitely be a bit slow at times and it's a bit frustrating but other than that I love this computer as it's light and can run all the applications I need it too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not for kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love that its small and compact but the screen is to sensitive for kids

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    All Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is good. Have not had any issues with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It’s a good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer I use it work and it get the job done

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Upgrade laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my home laptop can convert to tablet decent battery life

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Was a gift for my daughter. She used it for her summer job and school work.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Meets my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to use with my projector to watch movies. This hp 14" laptop meets those needs. It is also lightweight so I can transport it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy staff are really efficient and professional. This laptop meets my need except that I seldom use it but other laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Goldenmomx5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive laptop for home. I just needed something for emails, social media and that sort of thing and this laptop is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Affordable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, reasonably fast, lightweight and good price

    I would recommend this to a friend