Customer Ratings & Reviews

Good look and feel, but it's a Slow computer. It is good for basic school needs

I don’t too much care for this device. I have trouble getting things downloaded to it a lot.

Just wanted a laptop to browse the Internet, check emails and manage household finances. This thing can't handle the most basic of functions. When you type in office apps or email the text always populates on a three second delay. Opening a Word or PDF document takes about 30 seconds to a minute. And on boot up I get a "user profile could not be loaded" which requires rebooting two to three time to correct. Yes this is a budget priced computer and you shouldn't expect much, but this thing feels like a time trip back to 1998.

This computer is extremely slow. At under $200 I wasn’t expecting anything amazing but this computer isn’t even worth the price. Spend $200 more and get a computer that doesn’t take 5 minutes to start up after starting the computer.

So far I enjoy this laptop I run my own business and it helps me do just that but I’ll update in a month or so and see if I feel the same way

Great laptop perfect for my business needs and the price was affordable. Also the customer service I receive was amazing

We purchased laptop for our Grandson, a student. He enjoyed all its features so we went back bought another one for my wife. Price, style, size and features all perfect.

Great boys for my boys in grade school they love it . And you can create Microsoft acct and add restrictions if you would like and monitor all activity

This overall laptop itself looks good but lacks everything the more expensive models have. I recently broke my laptop I have had since 2017 and decided to get this. once I got it and setup it could not load anything with more than 4 pages open. On top of that the mouse button on the laptop got stuck down within 48 hours of owning. Other than those two issues I still believe it is a good computer for kids/teens for schoolwork, as I had no trouble typing a paper. I ended up returning it to get an Acer Chromebook the brand of laptop I owned in the past.

I did not like this product at all, i needed this for school and this computer worked very slow, i needed the camera to work well but it kept lagging.

Bought this as a starter laptop for my 11-year-old son. For a starter laptop it is everything we expected and does well with some of his online games

nice very affordable my son loves it. love shopping best buy

Very good for what I bought it for - basic web research and word processing. Also runs my old nostalgic DOS games, so that's a plus!!!

Awesome battery life and great for school worked efficiently

The PC is incredible, I enjoy how fast it is, how it saves my data, the size. It fits everywhere, easy to charge, connects to Wi-Fi quickly. Very awesome product. I highly recommend!

size is nice, screen is clear, smooth key strokes.

It is always a pleasure buying from best buy i can get it on the store or shipped without a problem i alway tel my family about bust buy Eather is a gift or for my self

Great laptop i bought this for my Nephew for school. Still working

I bought this laptop for school and it’s honestly an amazing laptop perfect for school I hate the color but blue is all they had other than that 10/10

You guys did a great job thank you so much it works great