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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1508 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers often highlight the 14" laptop's excellent performance, portability, and battery life, praising its ease of use and lightweight design. Many appreciate the screen quality and find it suitable for everyday tasks. However, some users point out limitations in storage and RAM, suggesting these aspects could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,508 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was good and fast. I was able to download without stress. Will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I bought it for. A little slower than I anticipated but overall not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents needed a newer laptop and this made the perfect gift for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ....great price..it's perfect for what I need it for!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Okay.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and budget friendly. Minor performance issues but overall a decent product to get your school work done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall Pretty Good just one thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty reliable for school work and studying just a little too plasticky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything i love it its great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, lightweight, and easy to set up. It's just what my husband wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs. Elaine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy and sensitive works will and start up essentials is good for Senior like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very helpful able to get things done and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my niece on her birthday!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice basic laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the HP 14" Laptop with Intel Celeron 4GB Memory and 64GB eMMC. The laptop is thin, lightweight and modern looking, It can fit easily into a backpack or tote, which makes it easy to take anywhere for reliable computing on the go. The keyboard is a standard keyboard, but does not have backlighting which is especially useful in low-light or evening work, It would have been a nice feature to have. The layout also does not include numerals on the right side which also would of been useful. The Led screen is basic, no touch screen. There are plenty of built-in ports, including USB Type A , USB Type C, HDMI, headphone/mic, and the charger. The laptop comes with the typical HP power cord and port. Battery life seems to be averaging about 5-7 hours before needing to charge it. It has basic hardware, a Celeron N4500 processor, 4Gb ram, and 64Gb storage, which is not really that much and may hinder performance. Overall, this would be great laptop without all the bells and whistles for beginners, seniors, or younger students.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I got it for school, everything works fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not even a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How this computer for not even a month and it is the worst computer

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    I wish it had more storage…

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14—dq3000dx laptop is an excellent choice for those who need to complete basic tasks. This valuable option is not made for everyone. If you need to do more than surf the web or use basic apps like email or word/notepad, I would look elsewhere. Even if you need to do basic task but are planning to do multiple things at once… I wouldn’t choose this option. You basically need to use one program for this laptop to be efficient. A good example to showcase how this system operates: I downloaded one program that I use for basic needs and connected it to my network drives. It took what felt like half a day to complete this task. Most laptops low to mid-tier could do this in the matter of minutes or seconds. Not this laptop. It does have a nice 14-inch screen that is sufficient for daily tasks along with 4gb of ram, a basic Intel Celeron processor, and 64GM eMMC. I do not recommend eMMC hard drives but in this case it works. Everything here is to meet basic standards of Windows 11. The body is well built and so is the keyboard and trackpad. The laptop also has a built in SD card reader which you will most likely use owning this laptop. There is not much storage on the eMMC drive and it wouldn’t allow me to download a 11gb file. So having the ability to add in a SD card and it is not in the way/visible is helpful. It really should come equipped with a 128 GB hard drive. I cannot rate this laptop more than 3 stars due to the hard drive situation. While a value laptop, you should be able to download a file that’s only a few GB and not need an external solution. This is a great option; however, if you need something on the go and don’t want to worry about your primary laptop getting damaged, or again if you just have the bare minimum basic needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Speed, Storage capacity
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Unrestricted, but Slow

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had difficulty choosing between a Chromebook and an entry level Windows Laptop. Chromebooks typically work quite well, but they feel limited in functionality as they are designed around the Google programs. This HP Windows PC is less restricted [than a Chromebook], but often feels prohibitively slow. I ordered the computer for my 10-year-old son to use mainly for school - and also for a bit of entertainment. For an entry level PC, the laptop is decent - but does leave a lot to be desired. After installing a whole slew of updates, the speed of the computer did improve, but it can still feel frustratingly slow fairly often. Opening systems & programs take so long to open that the user begins to doubt if the request has even registered. My son is convinced that his school Chromebook is noticeably faster at opening web pages and programs. It is slow enough that I genuinely worry that he will avoid using it. While I like that the lid has a webcam built in, I do not like that there is no camera cover. I also do not like that the laptop only has about 15 gigs of free hard drive space. Thankfully there is an SD card slot, but this means more money will be spent to ensure he has enough storage to save documents, projects, pictures, etc. Seasaw does function for his schoolwork, and he is technically able to play Roblox - although it does not run consistently smooth. Even light games like Candy Crush lag at times. I am still torn when comparing with a Chromebook. I still like having the open availability of Windows and I do like that it comes with a dedicated CoPilot A.I. button, but I wish the computer would run more smoothly. If you choose a Windows Laptop over a Chromebook, save up for as much computer you can afford. This HP works and will get you through most tasks, but you'll have to be patient through lag and slow load times. Pros: + SD Card Slot + Dedicated CoPilot button (A.I. chat) + Pin Hole Microphone does a fantastic job at capturing quality audio + Lid features a small tab to assist with opening + Light weight + Some nice stylish details such as the subtle design around the keyboard & trackpad Cons: - No camera cover - No fingerprint reader - Keyboard is not backlit - Keyboard feels spongey and cheap - Only comes with about 15 gigs of usable hard drive space - Does not charge with USB-C - Extremely limited graphics capabilities

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have known by the price! Laptop is slow and barely works. Missed our return window in the Holiday season rush. Don’t waste your money! Cute color and good size!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability
    Cons mentioned:
    Speed
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Pros and Cons, but it's upgradeable!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to write short reviews, so I will try to keep things short, but there's alot to cover. So the TLDR version is: Good battery work laptop, ok at youtube/netflix, no gaming. Firstly, this is a simple laptop to accomplish simple tasks. It's light, it has low storage space low memory intentionally to keep things economical. So don't expect this to be running any video games or video editing When you first turn it on and start up, it's going to take about 2 hours. My gigabit wifi, I was able to download all the updates in about 20 minutes, but after initial update, there's more updates, and with the amount of updates, it'll take a while. Wished it came with a more updated Windows, but it's pretty standard in the industry, it's fine. Just know it'll take about 2 hours. Once you're up and running, the first thing I notice is the color / contrast of the screen. You can watch movies or youtube videos, but you're not going to get cinema grade reproductions here. Which is fine, but just know that's what you're getting. The contrast is mediocre at best, poor blacks and grey transitions. This coupled with the 1366x768 resolution 60hz refresh rate, this is a document/excel machine, with a touch of AI, not a cinema. Immediately, noticeable also is the speed of the computer. It's a laptop, so saving on power/speed is versatile to keep the laptop going, but it can bother some people. I think the stuttering bothered me a little bit, and although it voids your warranty, if you're comfortable this does have a user upgradeable memory. I had an 8gb DDR4 module laying around so I opened it up and immediately felt an improvement, but still stutters every once in a while. I included a photo of the layout if anyone needs to use it as reference. The case is easy to remove, just follow some guides. Speaker wise, nothing noteworthy, it's simple, enough to get the job done. Having the negatives out of the way, there are a few things I do appreciate on this guy. The battery life, out of the box (the power management settings, the brightness, etc, I left it the way it is) I was able to get 10 hours of use, give or take. I didn't hold a watch to it but I was able to get through a work day and then a few hours after work with this laptop. The machine is light, easy to carry, easy trackpad to work with, with a little AI button to top it off. I would recommend this to a friend if they knew they were getting a work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rad little labtop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this labtop so far.... the colors beautiful and the price is amazing... im still a noob at labtops but its fast and great so far forsure a must buy for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for my 7 year old and works very well. It’s speed it good

    I would recommend this to a friend