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Customer reviews

Rating 4.1 out of 5 stars with 1747 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers recognize the product's overall performance, portability, and lightweight design as significant advantages. Many appreciate the battery life, size, and color options. However, some customers have expressed concerns regarding the processor speed, screen quality, and limited storage and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,747 reviews
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iit continues to cut off i could not find any body to take it back because of knee surgery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Color

    Rated 5 out of 5 stars

    Laptop review of HP - 14" Laptop - Intel Celeron -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordability Many shoppers like this laptop because it's very budget-friendly. Given its specs, it’s a pretty good value for very light tasks. Portability Light and easy to carry, making it great for students, travel, or basic use. Good battery life per user reviews: some mention long battery durations. Simple, Everyday Use Well-suited for web browsing, doing schoolwork in Google Docs / Microsoft 365, or light productivity. People also like that it's “easy to use” — not overly complicated. Design / Build The Indigo Blue color is a nice touch; users like that it's not just basic black or grey. Micro-edge bezel gives a decent screen-to-body ratio — more screen, less waste. Strive Dreams Upgrade Potential Some users say you can upgrade the RAM and SSD (if there's an M.2 slot) — though it’s not super easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability
    Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Decent laptop with a few limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid little machine if you need something functional and lightweight. It handles everyday tasks like email, browsing, and the slim design makes it perfect for travel. Just know the storage is very limited, so you’ll want to rely on the cloud or an external drive. If you need something simple and portable, it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue HP Laptop Highly Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop love the features and color layouts.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Inexpensive, Porrtable Machine For Very Basic Use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a bare-bones, decent quality, and highly portable little laptop, this is a good choice. From a users standpoint, this is for very basic use. Wouold be great for a student. Certainly capable for using basic business suites (spreadsheets, word processing, basic visual presentations etcetera) as well as basic internet browsing. As for the portability I mentioned, it is thin and lightweight. Slips easily into a backpack and won't weigh you down. It has a quality feel and an attractive look. Another nice thing, it is really quite inexpensive, mso if you mare traveling or it gets lost or stolen, you not losing a $2000 souped up gaming mmachine. The processos is an Intel Celeron N4500 @ 1.1Ghz. Certainly a capable core for the thinngs I mentioned previously. It has 4 Gb of RAM. That's about the smallest and bare minimum in this day of age. One frusturating thing (and it's not a hardware fault, but rather a software {Windows, anyone?}) issueis the default "S Mode" in the Microsoft App store. This "disallows" the installation of any non-approved apps; So if you prefer any other browser (Chrome, DuckDuck Go, Firefox etc) youneed to turn off "S Mode". And in classic Microsoft fashion, they don't make it intuitive at ALL to do. As a techie guy, it took me a bit to fuigure it out. I looked MS support pages, and nothing they presented to turn it off was accurate. Again, not an HP hardware issue, but a Winows issue. In all, this is a great choice for basic, basic use.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality
    Tech Insider Network Member

    Rated 2 out of 5 stars

    Not quit baked

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough review for me to do. I was looking for a simple laptop that I could use strictly to surf the internet. By all accounts the HP DQ3000DX should fit the bill, but there are a few things that keep it from measuring up. When unboxing the HP dq3000dx my first impression was it was heavier than I had anticipated. I was amazed with the overall look and features it includes. The body of the laptop is made of plastic and has an inexpensive feel to it to keep cost down I suppose. Feature wise, the HP includes all the usual connections, multi card reader, 2 USB-A, 1 USB-C, HDMI output and a mini jack for headphones. The keyboard layout is comfortable and responsive, with good feedback. The screen is detailed enough for this price point. The operating system is Windows 11S to keep out unauthorized apps and maintain security of the system. Memory is handled by eMMC,( embedded MultiMediaCard storage), at 64 gigabytes. The downside for me is the speed at which the commands are executed. When launching a webpage there is almost a five count for the page to load. When having more than one page open on Edge, the secondary page never loads or takes an extraordinary amount of time to load. Pages that do load seem to freeze and say “ Page is not responding, do you want to wait or close”. At first, I thought it may be because I signed into my MS account and One Drive was enabled. So I reset the HP back to factory and signed into my MS account without One Drive and the behavior was the same. I checked to make sure all of the Windows updates had been complete. What I found was there were apps running in the background from HP and other bloatware. Once I went into the Apps Start up Mgr. and shut off all the apps from starting when the HP was turned on, the speed was better, but not great. When you look at task Mgr, the CPU is constantly at 100%. For my needs this is a pass. It is just too slow to do basic computing or internet surfing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Screen quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Slick modern Microsoft budget PC

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I have owned an HP PC. Let's get through setup... Setup was super easy. Charged it up. Fired it up and went through the step by step process. Windows updates took a bit. But nothing out of the ordinary. Comes with MS Office for 1 year free. Nice. Just gotta remember to either cancel or get a othe license cheaper elsewhere. Usability. Size is nice. Keyboard layout is nice. Not too compact to where you hit keys your don't want. Also peripheral availability is good .. USB C X1, USB A x 2, HDMI, headphone Jack, SD Card. Typical screen for budget laptop is a bit harder on the eyes. I wished companies made screens a bit better. Battery life is great. 5 straight days of about 4 hours each day and battery is still good. Internet use is good. Speed is pretty good online. Camera video calling is good. No issues. Color is nice. My wife really liked the nice clean white color. Overall. Great budget PC. If you are looking for a PC that is pocket friendly look no further here it is. Good job HP.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Portability
    Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    It does the job for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Laptop in the beautiful Snowflake color, and I absolutely love the aesthetic—it gives the device a sleek and stylish touch. In terms of portability, this laptop is lightweight and easy to carry, making it great for on-the-go use. However, I wish I had paid closer attention to the storage and memory specs. With only 64GB of storage and 4GB of memory, I’ve found that I quickly run out of space, even without downloading much. This has made managing files and apps a bit challenging. I may need to invest in a memory card or external storage to help with file storage and make everyday use more seamless. That said, it remains a convenient, compact option for those prioritizing portability and basic computing needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Laptop 14 2021 is a solid everyday computer with good performance for school and basic work. It boots quickly, runs smoothly, and has a clear display. Battery life is decent, and it is lightweight for travel. Overall it is a reliable budget-friendly laptop for students and casual users alike.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity
    Tech Insider Network Member

    Rated 3 out of 5 stars

    I wish it had more storage…

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14—dq3000dx laptop is an excellent choice for those who need to complete basic tasks. This valuable option is not made for everyone. If you need to do more than surf the web or use basic apps like email or word/notepad, I would look elsewhere. Even if you need to do basic task but are planning to do multiple things at once… I wouldn’t choose this option. You basically need to use one program for this laptop to be efficient. A good example to showcase how this system operates: I downloaded one program that I use for basic needs and connected it to my network drives. It took what felt like half a day to complete this task. Most laptops low to mid-tier could do this in the matter of minutes or seconds. Not this laptop. It does have a nice 14-inch screen that is sufficient for daily tasks along with 4gb of ram, a basic Intel Celeron processor, and 64GM eMMC. I do not recommend eMMC hard drives but in this case it works. Everything here is to meet basic standards of Windows 11. The body is well built and so is the keyboard and trackpad. The laptop also has a built in SD card reader which you will most likely use owning this laptop. There is not much storage on the eMMC drive and it wouldn’t allow me to download a 11gb file. So having the ability to add in a SD card and it is not in the way/visible is helpful. It really should come equipped with a 128 GB hard drive. I cannot rate this laptop more than 3 stars due to the hard drive situation. While a value laptop, you should be able to download a file that’s only a few GB and not need an external solution. This is a great option; however, if you need something on the go and don’t want to worry about your primary laptop getting damaged, or again if you just have the bare minimum basic needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    proven to be extremely durable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this laptop for my small kids and it has exceeded all my expectations. Not only is it incredibly affordable, but it has proven to be extremely durable as well. My children tend to be quite rough with their belongings, but this laptop has withstood their daily usage without any issues. What impressed me the most about this laptop is its ability to handle everything my kids need it for, without any lag or slowdowns. They use it for their school assignments, watching videos, and playing educational games, and it never fails to deliver a smooth and efficient performance. The screen quality is impressive, providing them with clear and vibrant visuals. Additionally, this laptop is lightweight and compact, making it easy for my kids to carry it around or transport it when needed. This portability has been a great feature for our family, especially during long trips or when visiting relatives. Another aspect worth mentioning is the battery life. This laptop has a remarkable battery that can last for hours, allowing my kids to enjoy uninterrupted playtime or complete their schoolwork without any interruptions. It has also been incredibly convenient during power outages or situations where a charging outlet is not readily available. In conclusion, this laptop has been a fantastic investment for my small kids. Its affordability, durability, and excellent performance make it a perfect choice for families with young children. I highly recommend it to anyone looking for an inexpensive and reliable option that can withstand the demands of daily use by kids.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sleek, Good Looking and Very Functional

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Chrome 14a-ne1013dx Laptop: 14" Chromebook - Intel Celeron - 4GB Memory - 64GB eMMC storage-type is certainly a workhorse that most of us can easily use. This Chromebook came to me in matte white and I find that very aesthetically pleasing. As a matter of fact, I am a 66-year-old senior and the buttons on this machine are nice and big so, using this machine and any concerns over either visual acuity or fine motor skills is simply not an issue. This Chromebook is exceedingly portable, lightweight, cost-effective, and very easy to set up and connect to the user's Wi-Fi, download apps from the Play store and set up overall. The Led screen is fine for even the light gaming one might want to do on this Chromebook laptop, as well as to do email, surf the internet, shop, etc. There are plenty of built-in ports, including USB Type A (x2), USB Type C (x1), HDMI (x1), headphone/mic, and the charger. As a matter of fact, my Samsung Android Smart telephone also easily synced to this machine. Bottom line, this works for me as any tablet would. When my husband goes to sleep, the TV goes off so that our bedroom is dark and quiet. However, if I still am not ready to go to sleep, having this larger screen versus that of my smart phone to watch a show on either Netflix, Prime, Paramount+, whatever, is easily doable and the ability to connect and Blue Toothe my headphones was seamless. In fact, Blue Toothing in general is easy and seamless. I am glad that I have this to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ultimately not enough memory for my needs.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased the HP 14" Laptop with an Intel Celeron processor and 4GB of memory. Overall, I have mixed feelings about this product, and one major drawback for me is the insufficient amount of memory. The laptop itself has a decent size and is compact enough for easy portability. The Intel Celeron processor provides adequate performance for everyday tasks such as web browsing, document editing, and multimedia consumption. Additionally, the 14" display offers a clear and vibrant viewing experience. However, the limited 4GB of memory is a significant downside. As a purchaser, I require a laptop that can handle multitasking and run multiple applications simultaneously without lag or slowdowns. Unfortunately, with only 4GB of memory, this laptop falls short in meeting my requirements. It struggles to handle resource-intensive tasks or run software that demands more memory, resulting in frustrating delays and decreased productivity. Furthermore, the laptop lacks sufficient storage space for my needs. With limited memory, I expected that the device would compensate with a more generous storage capacity. However, this was not the case, and I found myself running out of storage quickly, even with minimal files and applications installed. On the positive side, the laptop does provide a reliable battery life, allowing me to work or browse the web for a few hours without needing to constantly plug it in. It also offers a variety of connectivity options, including USB ports and an HDMI output, which is convenient for connecting external devices or displaying content on larger screens. In summary, while the HP 14" Laptop with an Intel Celeron processor has some commendable features, such as its portability and display quality, the insufficient 4GB of memory and limited storage space are significant drawbacks. As a purchaser, I would recommend considering alternative options that offer more memory and storage capacity, particularly for those who require a laptop for multitasking and resource-demanding tasks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Small And Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend just bought this, since it was on sale. I didn’t think much of it, BUT this little laptop has a good processing speed. He bought it for his job, where he submits photos, does report reviews and make appointments . He is able to multi task on it . I would say up to 6 tabs before it starts processing a little slower, such as loads longer for documents or pages to load. It’s lightweight and a good size to fit in any tote/backpack . He carries it with him and the battery lasts a while. I would say this is a good purchase for anyone who needs it for basic needs, even to watch YouTube , movies or just browsing on the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Great laptop for work and daily use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this laptop. It’s fast, lightweight, and perfect for everyday tasks like browsing, work, and streaming. The screen quality is sharp, the battery lasts for several hours, and it runs smoothly without issues. Definitely a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great size, lightweight, and so easy to use. Durable as well, which is important.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Screen quality, Storage capacity

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a pretty low storage capacity, overheats within minutes, a slow start up time and feels pretty cheap. I bought this for college and it's worked enough to do it's job, but I don't think it'd be good for anything other than doung some shool work, and even that's pushing it...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, not powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good notebook, good for everyday emailing and such. Do not try to use creative software!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop Lenova light weight large keyboard big screen fast chip speed.This lap does it all and a great price

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Wonderful school computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few! This laptop is wonderful to run my kids homeschool program and I love how light weight it is for the younger kids as well.

    I would recommend this to a friend