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Customer Ratings & Reviews

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$169.99
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The comparable value is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1749 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,749 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Save your money and buy ANYTHING else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wicked slow and insanely painful to use. Dont waste your money on this trash, buy something else and save your sanity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great christmas present.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loved it. This laptop was great for the price and overall pleased with the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my husband. Its past the point of returning. Wont wven log on the internet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little laptop it is perfect for my husband to use to do work stuff and play his slot game.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Trash product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 2 days the screen went completely blank DO NOT WASTE YOUR MONEY

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just like I expected. Got it for my boyfriend who isn’t really computer literate

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Joey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, small and easy to carry also the functions are better than I taught, loving every minute of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little machine.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and daughter-in-law. Perfect size for what they need. Paying bills and social media.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Horrible! I thought the sale price was too good to be true and I was right!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer just for writing documents and internet for a project at Church. It does the job

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Ho computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good computer but when I play sims 4 it lags and closes out the whole game so I can’t even play anything on here

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst computer I’ve ever used. It took 2 hours just to reset so I could return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Basic Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price. Not used to using Windows 11-but it seems to be working well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So slow!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would be perfect for my kids to work on schoolwork. I was completely wrong. Out of the box this laptop has been nothing but slow. I have a 14 year old laptop that runs quicker than this, which is entirely disappointing. Just to get on Google it has to be restarted. And of course less than 30 days since purchasing it Best Buy won’t let me return or exchange it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer doesn't come with enough memory to install stock updates. it's a $250 brick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a HP laptop that Had issues, not working, so I called Best Buy & made apointment. Brought my laptop on time 10:40, it took 2 geeks an hour & 1/2 to get it working. I wanted to return it, thisnew laptop & was told I can't return it at BB, I have to call a # for return info. BB charged me $50 for Geek squad fee I wasn' told that when I made apointment. I'm soooo disapointed in Best Buy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you paid for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible purchase I bought for my daughter it’s so slow I wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Meets expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for standard / moderate use. Wish that it would allow face recognition. Clean sleek design.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't recommend the service, PC is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to get my included security app to download. It was a nightmare to purchase. It's slow but eventually gets the job done.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return to the store due to it being extremely slow in every way

    No, I would not recommend this to a friend