Customer Ratings & Reviews
- Model:
- 14-dq3000dx
- SKU:
- 6612254
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.8 out of 5 stars
- Display
Rating 4.3 out of 5 stars
Customers are saying
Customers love the product's overall performance, appreciating its portability, light weight, and good battery life, along with its size, color, design, and reasonable price. However, a significant number of customers express concerns about its slow processor speed. Additionally, some users have noted issues with screen quality, limited storage, and insufficient RAM or memory.
This summary was generated by AI based on customer reviews.
Great for Simple Use Laptop - Email & Web Searches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for a 79 year-old. Simple, easy, and perfect for his email and web review for news stories and other simple searches. Memory is a bit slim once the security application was installed. This was easily resolved with a flash drive / memory stick, which was better for security as it is not accessible.
I would recommend this to a friendSLOW, PAINFULLY SLOW.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're used to working a faster machine, like an Intel i7 @ 3Ghz w/32GB of RAM (as I do with my work laptop everyday) this one feels PAINFULLY SLOW. You're definitely getting what you paid for here. Life is short, I do not want to waste time waiting for windows, menus and programs to open. This is being returned ASAP.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Awesome product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but works well for the projects i need awesome buy
I would recommend this to a friend Video
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to handle video calls, dropped my call multiple times and wouldn't reconnect
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Painfully useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly slow and unresponsive. Cannot complete even the most basic of tasks on this laptop.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Jae,
I’m very sorry to read that your computer is not running at the expected speed. I can certainly understand how frustrating it can be when expectations are not met, and I want to assure you that we are here to help.
To address your concerns and provide the assistance you need, I recommend visiting our support website at https://support.hp.com/us-en/help/computer/computer-slow. This site is specifically designed to help customers navigate through various computer-related issues, including slow speed, and find relevant solutions.
If you still need help after trying that link, please don't hesitate to reach out to our support team at support.hp.com. They are available to assist you with any technical issues you are facing and will work diligently to find a resolution.
Once again, I apologize for any inconvenience this may have caused you. We appreciate your patience and understanding, and we look forward to helping you resolve this matter promptly.
Alexis
HP Care
- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 5th or 6th purchase. Great for school and work! Always a great purchase!
I would recommend this to a friend - Pros mentioned:Overall performance
Will recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these laptops for a special gift and they are perfect. Will recommend.
I would recommend this to a friend - Cons mentioned:Screen quality
BLUE HP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful Laptop ! Top of the line! Only thing that’s really missing is touch screen.
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect fit .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product fit well my son needs ; either for school or for his own use .
I would recommend this to a friend - Pros mentioned:Portability
HP Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is easy to use and navigate. It’s also great for school and projects
I would recommend this to a friend - Pros mentioned:Weight
Hp laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lovr my Hp lapto. Its light weight and the royal blur color is nice
I would recommend this to a friend Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough memory to handle all the pre loaded junkware and background processes, let alone being able to browse through web pages. Dont recommend for any use or any reason
No, I would not recommend this to a friendWorks well for a small unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It operates well, but my fat hands are getting used to the smaller sized keyboard. Still, the battery life is excellent, and it loads things nicely.
I would recommend this to a friend- Pros mentioned:Overall performance
business laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.specifically purchased it for work purposes and it is doing the job
I would recommend this to a friend Nice Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little lap top, it was great for the tasks that I performed on it. It is very simple/east to use and set up was very simple
I would recommend this to a friend- Pros mentioned:Overall performance
100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent over magnificent I love the product would recommend 100%
I would recommend this to a friend Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this laptop for my twin nieces who left for college and both have have said it works great does more than enough for school work and for free time on the web. I was worried about memory storage but they have informed me it hasn’t beed an issue. I did also purchase it for a GREAT price it was on sale, so with that being said I’m happy with my purchase.
I would recommend this to a friend- Pros mentioned:Portability
Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this laptop. It is easy to use. The quality is great and nice.
I would recommend this to a friend - Pros mentioned:Color
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great non expensive laptop for college, Nice colors options great reliability
I would recommend this to a friend Slow slow slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is super slow and freezes all the time!! Wouldn't buy it again.
No, I would not recommend this to a friend