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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1059 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 14" Laptop for its affordability, speed, and lightweight design. They find it easy to use and perfect for basic tasks and schoolwork. However, some users have concerns about the keyboard, limited memory and RAM, short battery life, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,058 reviews
  • Rated 5 out of 5 stars

    Love it..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's truly everything i expected and more. Runs smooth and great apps.. best laptop I've owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop specifically for work. I'm glad I bought it, it works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp as always one of the best laptops. With the exception of their cooling fan sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overall good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer for simple life- this is it - it is great for seniors highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer for kids

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets our needs for daughter's school work and etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love HP computers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer - it does everything my husband needs it to do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic - but solid performer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was purchased for basic computing and school work for the kids. Has held up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked wonderful, it has been one of the best laptops I have brought for my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personnel have been excellent in assisting with my adjustment to my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very light. The processing speed is good. Does everything I needed it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was excellent for my college classes and writing all my papers for classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Done deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent notebook. Great energy to performance. Processor is good for web surfing and multiple use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, inexpensive laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a lot better than expected. The Solid state drive makes start up very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powers up fast. Battery lasts a long time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use. The battery is very important & this battery seems to last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for school work Very nice quality and SSD makes a world of difference We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent for a budget.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a MacBook, but it is great for students entering high school and who are on a budget.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good computer for basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this computer for daughter. The computer meets her needs and does everything she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great start up computer .

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, I can browse the internet and use Microsoft word without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for high schoolers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for high schoolers. Just right for doing homework, research, emails, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter's birthday. She hasn't opened it yet, but I think it will be fine for her.

    I would recommend this to a friend