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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 1059 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 14" Laptop for its affordability, speed, and lightweight design. They find it easy to use and perfect for basic tasks and schoolwork. However, some users have concerns about the keyboard, limited memory and RAM, short battery life, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,058 reviews
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Only 2G wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for basic stuff which I use it for. Had to upgrade the RAM. Only 2G wireless which is disappointing for a laptop since basic low end phones have 5G.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Don’t waste your money to buy a garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my student wife. I was happy to buy a slim laptop. Within 6 month laptop touch screen stop working, i came back to best buy had to replace the screen, after few days they keyboard stop working, now the keyboard broken, sound broken. Not properly functioning, this laptop performance is really slow. Its over one year now and I can’t have it fixed from hp or bestbuy. I would never buy hp product and won’t recommend to any friend who is looking to buy similar x360 laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If 128GB is enough for your needs than the HP is a no brainer. Needed an extra laptop and tried this one out. We wanted the SSD due to a couple of laptops that we had over the years that crashed because of hard drive problems. This one works great for what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a laptop that was literally falling apart after owning it for 6 years so I finally caved and bought this HP laptop and I’ve been really satisfied it. 6 months of anti-virus was thrown in for free also. I use it for college so it does everything I need!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty user friendly and works great so far. I did experience problems with one my keys. However I didn’t want to send my computer for a minor repair, which I was told would take a couple of weeks. I was a little upset because I didn’t get a chance to use my coupon for this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cheep Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving it 5 stars because it is a cheep laptop that I bought to do just cheep laptop stuff like check emails and manage my finances. Not that great if you want to watch videos but again for the price it gets 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick laptop review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop. Does everything I need it to do (YouTube, twitch, video editing, etc) bought it as a holdover while I was building my pc and I still use it to this day. If looking for a simple, relatively cheap laptop compared to most, this is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something quick and reliable for small work projects and this little laptop is perfect! Boot up speed is great and because it is running Windows 10 S there is no bloat wear or speed issues. Great little laptop if you are looking for something quick and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for light work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to use for checking email, surfing the Internet and iTunes. So far, it has been but I don’t do a lot of heavy streaming or downloading of videos and don’t game. So for light use, it’s been great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have to rate this computer as being a little below average because it’s cheaply made, it also has week WiFi adapter that causes it to lose connection. The only thing that I like about the computer is the display.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    14” HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my son to do his research for school. Really easy to use and with an intel corei3 it has enough to power to handle some multitasking. He loves it so far and has no problem doing his homework.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Laptop for the Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall quality of this laptop is very good for the money. It has awesome bootup speed. I timed it to be about 9 seconds from the off state. I am quickly finding the hard drive is filling up fast. So if you need a lot of memory go with a larger capacity hard drive.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Average comp to get on internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t fast enough for what I told the Best Buy person I told I’d be using it for and immediately had to upgrade RAM. Hoping it works for light video editing now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, I compared others and this had features of more expensive laptops. I was worried about changing to Windows 10 but I had no issues, easy to find what is needed. I would consider myself a normal user and this is perfect for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleek design and the state of the art golden matte color. I found myself in need of a laptop immediately. I am not disappointed in the in the performance. I like the dark keyboard keys which doesn't show up the makeup I usually get on my hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t figured out how to use it much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard for me to figure out how to change size of song lyrics. My other laptops had a tool that I could click after highlighting and print preview and it was real easy for me. I’m sure it’s a great laptop I’m just not good at all the technical stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light weight and easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been pretty happy with this purchase. It was easy to set up and start working with it right away. I haven't had any problems getting to and performing the things I need to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the Size and Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and storage size of this laptop. I shopped around for a while to find what I wanted. I would prefer it didn't have the Windows 10S. It's a pain not getting some of the programs I wanted, but decided I could deal with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop for travelling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop for my husband who doesn't do any productivity on it other than photos. He mainly uses it for reading his online newspapers and magazines and for email. It has been very reliable and he's not a gentle user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Using for school so using Microsoft do a and internet. Easy setup, great picture and sound, perfect size and not too heavy. Does not get too hot. Battery life could be a little better but very good for the price!

    I would recommend this to a friend