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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 1059 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 14" Laptop for its affordability, speed, and lightweight design. They find it easy to use and perfect for basic tasks and schoolwork. However, some users have concerns about the keyboard, limited memory and RAM, short battery life, and insufficient storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,058 reviews
  • Rated 4 out of 5 stars

    Good laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying the laptop. It’s great for schoolwork

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too many steps to set up; needed less to just to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for student. Use for homework and email

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good PC for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features are missing that were on my last PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meet the standard requirement i needed for a loptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good inexpensive unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review at this time. May submit at another time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheap and it does what I needed it to do which is lite office work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for light use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for a little over a year now. Video graphics for watching movies is on the poor side. Speed is enough for browsing, emails, bill paying, etc. Mouse buttons are wonky after a year of use. Keyboard feels flimsy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow, freezes up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It locked me out so I had to take it back to Bestbuy and they couldn't explain why. It freezes up after just 20-30 mins of simple photo editing and is actually slow compared to my 8 year old, worn out Dell Inspiron that cost far less

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap laptop. Emphasis on cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a super inexpensive laptop. This was exactly that. Super slow for anything other than 1-2 tasks at a time, but with the solid state it runs reasonably okay for light tasks. Would not be good for any serious work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is not all it is cracked up to be. The price was good, but you should not have to pay more than the laptop to add programs that it should already come with

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good one for basic usage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop design is good and the features are well enough for beginners. My laptop had an issue with in 3 months of purchase. The screen got blacked out. Had to send it to HP service. Hopefully it gets fixed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice computer so far ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second computer I got there the first was a Microsoft surface pro 4 they was unable to help us with a cracked screen . I hope the service for this computer will be better than the last...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Laptop slow wifi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop for our daughter for high school. the wifi was pretty slow and she had problems connecting to the school. We decided to return it and upgrade to a faster wifi touchscreen laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok to use but some of the stuff can't be done on this laptop. I got this for my son so he can use it for school. He had problem so he just sticks to using school laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Not for College

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer isn’t very durable and after about a 1 year the sound went out. Nice laptop for the price, but not very durable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s too slow other wise it’s good works ok could be faster

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent laptop for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs a little slow but was not expensive so didn't really expect more than that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t happy with the computer! Shut down and was slow! You get what you pay for I guess! Returned it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to small of memory for all the preloaded junk it came with. After removing most of it. It works as expected for a cheap laptop

    No, I would not recommend this to a friend