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Customer Ratings & Reviews

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$179.99
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Customer reviews

Rating 4.5 out of 5 stars with 149 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the excellent overall performance of the product. They also appreciate its portability, long battery life, appealing color, and clean design. However, some customers have noted that the processor speed is not very fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 149 reviews
  • Rated 5 out of 5 stars

    Hp laptops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had good experience with best buy buying around 50 laptops thank you for you patience with me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okay laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does its work all the time with good pricing, it is okay

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It was nice to have it and it was nice to buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little brother is very excited to have it and he is also excited to have this device he always on it and he loves it so much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer speed is fast. A wonderful buy. A good buy for a pesonal computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Recommend for people try it. Better than a Chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for my kid to do her work on especially for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop windows safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows safe ….be careful with the windows safe system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP 14'' Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 14'' Laptop is perfect for what I need at a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value for money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and build quality, good value for money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are not hi-tech, so no words of wisdom from this buyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11 out of 10!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, great price, and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great. And it works great. I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. No problems so far. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Brown

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much for a wonderful product and great service

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this computer, planned to return once I realized it takes like 2 minutes for a page to load, and then realized there is a 15 day return policy, not a 30 day. Would love to exchange this for a better computer for patient care.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works well, but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is actually a little slow when performing certain actions; it freezes up a bit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Geek squad great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is lightweight and fast, but a step down from the high end Dells that my engineer father used to always buy me before he passed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great computer only thing is mine didn’t come with a charging brick for some reason.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unexpected surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying refurbished tech for years. I was excited foe this because if the color. But i wasnt able to set it up. Took it to the geek squad where they discovered i was missing a network driver, audio driver & window key. After 1.5 hr with them they advise i return it. Which i did. Then bought a brand new off the floor. Due to how our economy is i was able to buy a new one with a yr ild processor for about the same price and less hassle to set up then the refurbished one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’m k

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did know this was a streaming laptop. Purchased wrong item by mistake . Can’t use it for anything

    No, I would not recommend this to a friend