Customer Ratings & Reviews

Very quick and. Simple process. I ordered on line and picked up in store. The employees were very nice and helpful.

It a very affordable laptop. Easy to navigate. Good color specs, good audio.

This basic computer is one of the cheapest on the market. I use it for my home office, and it's excellent for that purpose. Recommended.

Its exaclt what i need... works great. I love it..

So far so good, its a very light and compact laptop. For the price its great for me.

My letter O came off randomly a week later but it’s a okay buy

The laptop is excellent.There's a lot of ease in the operation and understanding of it. And good quality,

I Really enjoy my new HP laptop but I didnt realize how small it was until now got it home. HP is an excellent brand though so I’m still happy I got it.

I bought this computer for school and it works great

Everything I need and nothing I don’t! All I need is the internet and basic word processing stuff and I don’t want a ton of stuff I would never use and this fits the bill.

Very Good product, my son really likes it. Just gonna add a protection plan

Great laptop for the price. Very pleased with my purchase. My older laptop died suddenly and I needed a replacement fast.

This purchase was a perfect fit. So happy I made this purchase it has really helped me out. Thank you BestBuy for your help at this purchase.

PRODUCT Model:14-dq6011dx REVIEW The laptop is very rugged while still being lightweight. It should hold up to a fair amount of abuse. It is relatively quick and performed well for everyday tasks like surfing the web or basic MS Office apps. I would have no issue tossing it in a backpack to get some work done or watching movies while traveling especially due to the small size and weight. It is affordable, so I would not panic if something happened to it. PROs - Small / Compact Size - Fast enough for every day task - Small Power Supply - Enough internal storage for basic tasks - (3) High Speed Ports - Includes Windows 11 - Includes 1 Year Subscription to MS Office Personal - Trusted Brand Name for Ongoing Support It is not a touch screen, so you have to use the track pad for scrolling. The keys are not backlit so you will have to use it with decent light. I found the screen / colors washed out and hard on the eye for prolonged use. About 50% of the included storage it taken already by Windows and included apps. This leaves you about 50GB free for small documents. Fortunately with the included USB ports you can easily expand to more external storage. RECOMMENDATION I would recommend this for example an affordable travel laptop, or a young student laptop for homework and basic internet.

We got this laptop for our kid that is still in school and about to go to college this fall, so having this laptop is the best way to go for several reasons. The HP Laptop arrived well packaged and right out of the box, it looks great, and it is compact as well as lightweight yet powerful. We like that this laptop comes with Microsoft Windows 11 in S Mode. To us it means faster, better protected and runs smoothly. Setting up the computer is easy and it can be done while charging it. We also like that it has Microsoft Copilot, so with AI as an assistant is very helpful on everyday tasks as well as getting help with different types of projects. As for speed, it is very fast and best of all it can multitask easily without slowing down and it is very quiet too. As for the screen, it is antiglare and brings out vivid colors from both photos and videos and everything in between and it does not have that shinny reflection on the screen. The battery life was a necessity and this laptop exels in the battery life, not only does it charge fast, it lasts a very long time. I do like that it does have Bluetooth 5.4 and Wi-Fi 6 so it is fast and secured, we can connect earbuds, as well as wireless speakers and it does it well. And when listening to music or podcasts from its speakers, it sounds good. We tested the laptop on a video call and it worked well both using earbuds and also the laptop on its own, since it does have an HD camera and good noise reduction technology, both ends can enjoy a good quality video as well as sound. As for ports, it comes with the most used ones; multi format SD card reader is a big plus since our kid likes to take pictures, uploading them to the laptop is easy, either via Bluetooth or with this card reader. It does come with headphone/microphone combo in case you want to use them via wired, and they can be connected wirelessly too. It comes with two USB A and one USB C so it is good, I did wish it was the other way around, two USB C and one USB A. And if we want to connect another screen, it can be connected using the HDMI. Overall, it is a versatile laptop that brings security, as well as a great battery life for everyday use. It only weights 3.24lbs and it is .71 inches thin and it boots up fast. Lastly it is a good HP laptop that is versatile, secured and ready to take on everyday tasks.

I bought this HP 14″ laptop mainly for everyday use emails, YouTube, Zoom calls, and documents and it does exactly what I need it to. It’s lightweight, portable, and the pale rose gold color is really pretty in person. It starts up quickly, and the battery lasts me through most of the day. The only downsides are the limited memory and storage — with 4 GB RAM and 128 GB UFS, it can slow down if you have too many tabs or apps open, and space fills up fast. The screen is decent but not super bright, and I wouldn’t use it for anything heavy like gaming or editing. Overall, it’s a great budget laptop for students, travelers, or anyone who just needs a reliable everyday computer. I’d recommend upgrading storage later or keeping your files in the cloud.

HP 14-dq6011dx Laptop : 14" Laptop - Intel Processor - 4GB Memory - 128GB UFS, I love how super light weight and thin this HP laptop is. the light Matt silver color is also nice. Matt screen makes it easier to work in bright locations no glare on the screen is amazing! It does have AI assistance I have not used it cause AI is not my thing so not able to really say how well that works. Battery life says about 11 hours I haven’t charged in a about two weeks but I also only on my laptop about one to two hours a day to finish some work once I get home, I spend more time on a desktop so it’s lasted along time. When I first opened the box there was no charge but within about 20 mins it already had enough charge to power up and start the set up process it actually charges really fast compared to my previous laptop which is a plus. The mouse pad and keys are not soft keys so they are a little loud like old school keyboards I kinda like the typing sounds but not late at night when others in my house are asleep. It has Windows 11 already pre installed, when I started up my laptop it did need to do some updates which is expected it took about 25-30 mins I feel like to finish might have been less. Intel core processor helps with the graphics, multitasking. Graphics are good for a simple laptop not super fancy but gets the job done. It has two USB slots, headphone jack, one HDMI, one C slot & SD card slot which I’m happy about cause my last laptop did not have SD slot which I didn’t pay attention to when I got it. I love how easy you can organize everything to your liking and how easy it was drank and drop to create folders, pin to task bar etc. the screen is the perfect edge to edge size no gapping. The speakers have a nice loud and clear volume and low is also clear. Also it is green friendly made with recycled materials if you really care. I love this budget entry level laptop it’s works for the basics I need it for.

This HP 14 laptop is nicely constructed with reusable recycled materials, it is extremely light and portable. It has a 14 inch HD LED non-touch screen, two USB-A, 1 USB-C, HDMI 1.4, SD card slot, and a headphone/microphone jack. The device is powered by an Intel processor N150, 4GB of ram and it has 128GB UFS (Universal Flash Storage), it supports Bluetooth 5.4, and Wi-Fi 6 This laptop runs on Windows, setting it up is very simple with simply using a Microsoft email account. Initially after completing Windows OS installation, it installed the Windows S mode which only supported apps within the Windows app store. However, you can get out of the S mode and install non Windows store apps like the one you download from the web but you won't be able to go back to Windows S at least not in this machine. Windows S was a new one for me as most of the apps I install are mostly from the developer’s website. The machine runs pretty quick not snappy fast as more expensive powerful counterparts but for the most part it is pretty smooth. I did encounter some lag during multitasking. The keyboard felt good to type on and the palm rest felt comfortable. The keyboard is not backlit so typing in the dark may be a challenge. However, the silver color and the screen's reflection make the keys easily visible. The keyboard also included the Microsoft Co-Pilot button. The touch pad was responsive and soft, my fingers slid with ease and it supported multi fingers gestures. The screen is decent overall—it's very bright, but the colors appear somewhat washed out and lack vibrancy. I found the best viewing angle by tilting the screen slightly backward. It does not support HDR, and its resolution is slightly above 720p. However, when connected to a 4K compatible monitor or TV via HDMI, it delivers stunning 4K visuals at 60Hz. The stereo speakers, while not particularly loud, produce decent sound quality. As for battery life, the manufacturer claims up to 11 hours of runtime, which is more than sufficient for a full workday. In my experience, battery performance was excellent. The device remained cool during use and lasted over three days with intermittent use and standby. Overall, this is not a premium HP device but offers great value at a low price. It’s portable, lightweight, and has excellent battery life, along with features like Bluetooth 5.4 and Wi-Fi 6. Although the internal screen is not the best, it delivers stunning visuals when connected to an external 4K display. The 720p HD front camera performs well for video calls but takes average photos. Storage is limited, with almost half taken up by the operating system, but expansion is easy with the additional USB and SD card ports. In the box you’ll get the laptop, charging power brick and manual.

The specs couldn't be more perfect for a student that wants the windows experience rather than the alternative that's out there for the type of money you're spending on this (Value!) Want to start off by saying the 14 inch form factor is very convenient, not too small, not too big and is a very light design. They give you a large variety of ports on this machine even with its size which is impressive including, an audio combo jack, USB-C port, two USB-A ports, an HDMI port and of course the power barrel plug. The speakers get plenty loud enough which is always great to see on a 14” model and the screen is excellent resolution for the size as well. It gets fairly bright too which is all too uncommon these days. Battery life is really good on this as its got the intel N150 processor which is essentially all energy efficient core design to provide the best experience for something like this. There is a lot of these out using this chip that do not have a fan however this one does include a fan allowing you to take advantage of its speed without being throttled to a crawl. This machine comes with windows 11 home which is in S-mode. If you are unfamiliar with what S mode is, it's essentially the computer being used inside of the Microsoft ecosystem as a whole. This means you can download any verified apps from the Microsoft Store, use edge browser, Outlook, the entire Office suite all the usual players here you’ve come to love. What this also means is that if you're giving this to a student they will be safe from any sort of virus or problems because everything is verified. Now, if that's something that you're not interested in you may very well just turn off S mode and return to a standard version of Windows 11 if you go through this process with your Microsoft account in the settings. If you do this it works like any other windows PC but without the added protections that Microsoft provides while in S-mode. That said this does everything that it needs to do and more and the fact that you get full windows on this and not a water down operating system like some competitors makes this all the better value. It's honestly hard to believe you can even buy a Windows laptop at this price point today but here it is!

This was a good buy for the needs of my student. His school uses Google Classroom, and while a Chromebook is nice, the lifespan of it was limited, so this was a perfect next step. He loves the size of it while maintaining the lightweight feel. While it may not have all the features he wanted, like a touchscreen or a backlit keyboard, it has enough space and processing power to do what needs to be done for school, which is the most important! Marked it down one star because the screen display is not our favorite, but it is not a deal breaker at all.