Customer Ratings & Reviews

This laptop has exceeded my expectations—smooth performance, long battery life, and great design. What made the purchase even more special was the excellent customer service. The gentleman who helped me went above and beyond to explain all the options and made sure I got exactly what I needed. It wasn’t just a purchase, it was a great experience start to finish.

For last 10 years best buy has always had the answers for my electronic needs. The store team is friendly and they make it easy for you to make a choice in the sea of options. I recently got this laptop as I needed a replacement. It's fast and user friendly. I also like its small size. Easy to carry around. I highly recommend it. Great value.

I recently purchased athis with an Intel N150 processor and 4GB of RAM. While the laptop worked fine for basic tasks like browsing and light use, I found that it wasn’t sufficient for my needs. Running multiple applications at once caused noticeable slowdowns, and the 4GB of RAM just wasn’t enough for smooth multitasking. Because of that, I decided to return it. The return process at Best Buy was straightforward and hassle-free, which I really appreciated. Overall, this laptop might be a good fit for someone who just needs it for simple, everyday use like emails or light browsing, but if you plan to multitask or run heavier applications, I’d recommend looking for something with a stronger processor and more RAM.

For what I needed this product for, its a great laptop. Its slim design makes it easy to carry with me daily. The battery life is substantial and gets me through the work day.

Replaced my laptop to the HP 14 to get Windows 11 upgrade. This compact laptop is fast and perfect for my needs. I am not a gamer but a senior citizen whose uses this laptop for basic files for storage.

I’m in love with this light weight laptop. It’s what I needed. Not too heavy or bulky. The price was perfect for my budget.

This HP is perfect for my needs. It's fast and reliable. This laptop will replace our HP all in one computer that we've had for eight plus years now. We appreciate the quality and reliability of HP products. This is the 5th HP we've purchased in the last 10 years. Our adult children took HP to College with them......4 years no problems. The style, size and functionality make this particular model useful in multiple areas of our home and travel. The peace of mind with HP products keep us coming back.............thanks.....JL

Overall this has been a great purchase for the price. The laptop is smooth, no delays, holds a great charge when off the charger and has been a nice upgrade from my prior computer.

Good laptop I love it easy to use will recommend for a low budget laptop works greate.

Best Buy had a great sale. But we couldn't find the one that was left until a young associate looked and looked. And they found one ,great job. Well I got it and it's a terrific laptop and price too

Tough unit, fast and easy to use. Light weight and plenty of storage.

I love my new Laptop; I use it when I am unable to use my home computer for Zoom meetings and other work-related tasks. It's much smaller than my last Laptop, light weight and easy to carry with me wherever I go.

I got this for my kid to do online school. It's used every day for schooling and video conferences. Works flawlessly. For the price this is a 10/10. You couldn't game on it if thats what you're thinking.

It is an amazing laptop. Super easy to navigate. Runs smoothly, and gets the job done.

It worked wonderfully well and is expected, I was pleased and surprised by the affordability and availability of the unit

This computer is awesome I am going to purchase another one for my kids

Great laptop. It works wonderfully, and it has great speed

Great for what I need for all my work purposes! I love this laptop. I just needed a basic laptop for my needs and wasn’t to picky on the type with a small budget.

Great little laptop. Perfect for me and my home office. Couldn’t beat the price I got it for on sale. The battery life is great so far. Hopefully it stay that way. It loads fast and the screen is really good.

Everything you would expect from a budget laptop, works great and for the price you can’t beat it. I Use this for zoom calls and typing papers. Great battery life and has a built in camera. Great laptop for those who just need the basic functions out of a laptop without spending a fortune.