Customer Ratings & Reviews

I think it’s a very good option depending on what you need it for. I need it for basic work and catching up on certain classes, so this worked out for me. I don’t really watch anything on it or even use it for anything other than work. I’ve written some paper on it and used excel and it works just fine. This also might be user error but it’s weird when it comes to turning it on, sometimes I click the button to turn it on and and it just won’t, then I have to press it for longer, so it basically shuts itself off. Battery life it’s not the greatest in my opinion, I do find myself having to charger it quite often, so it’d have a full charge and that might last me 3-4 hours. It’s also very lightweight which I really like because I carry it in my bag, and I have shoulder issues so I don’t like to carry heavy things, so when I take places it’s not an issue. Overall for the price I don’t think it was a bad investment, obviously you get what you paid for but I am happy about it my purchase.

Great laptop. Display is great, nice and light, love the rose gold color. Battery is long lasting

Easy purchase in store. Great looking laptop in this color. Purchased to update from older, similar Windows10 HP laptop (this one has Windows11) my daughter uses for her job/personal life. Easy to carry with accessories in a backpack. It was quick and easy to setup and get started; it leads you thru process. She's been using it for a few weeks now and has not mentioned a problem. Purchased due to the great sale price and moderate upgrade in memory. (128GB instead of 64GB) She purchased a 128GB Mini SD card to insert and use as extra memory. I almost forgot, when you look at pictures of similar HP laptops you are considering, be sure to check both side views for the various inputs/outputs. This one has a couple USB, a USB-C, HDMI, headphone/microphone, and a multi type card reader slot. It also includes pretty much the latest Wi-Fi and Bluetooth capabilities. There are also other color versions available with the same specs for the same price. Look at/Read Best Buy on-line ad for more accurate description, I'm no expert. On-Sale price was Great.

I upgraded to Windows 11. It works GREAT! Its cost efficient, speedy and versatile for home and traveling. I would highly recommend this product. I am comparing it to my late Dell Latitude e6410 with Windows 10 Pro.

Amazing.!.! Light & compact, easy to navigate & Battery lasts forever..

I bought this laptop in open box excellent condotion and it exceeds my expectations. I use it for school, streming tv and movies and just to surf the net. I was wondering about the condition bevause I had never bought open box, but it e rll exceeded what I expected. I am very happy with the product.

It was easy to set it up and it works wonderful. battery and everything works. Wonderful love the set up. Battery is wonderful too.

Excellent choice, free Office subscription and antivirus, the laptop works perfectly, attractive and lightweight design, best value for money. 100% recommended

I have had it about a month now. No issues. Stays charged. Works well with multiple tabs open. I am not a heavy streamer so, I am unsure of how it would perform for gaming or continuously streaming content. I do know, it works great for virtual meetings, music, and my professional needs. It is lightweight and does not overheat.

Six weeks and so far so good. Quiet-unlike the one that was dying. No screen issues with the hinge either, which was the last straw on the old one. This is good for regular internet use. Plenty of storage for photos, etc. Nuisance is no WordPad. What I wanted was a machine that didn't go fan crazy with modern websites. As you might guess, the old HP was a disk driven antique. Best of all the price. I don't know why I waited to upgrade, but it is a much better experience for everyday surfing. Not for gamers I imagine. I don't know about battery life, as it never goes anywhere and stays plugged in all the time.

Good quality laptop - can do everything desired with this device. Lightweight, looks pretty, screen is good. Only complaint is battery life is not as good as I hoped.

Very good, I like my pc is very practice and fast.

Great laptop for the price very pretty color and easy to use

Excellent Budget Choice! Very good for students who are concentrating on their studies. Peforms well. Good Battery!

I just love the compact size of my PC. But it's size doesn't minimize it's efficiency. I wanted a PC that met my immediate needs for portability, performance, and price, and my Laptop-Intel Processor did just that! It's memory and storage capacity is more than sufficient for me. And one more PLUS+, it's a Willow GREEN color, and GREEN is my favorite COLOR!

A nice 14 inch laptop. Ready to go out of the box and it looks good too.

Its a great travel laptop. Cute design and color. Highly recommended for casual user or for travel

For last 10 years best buy has always had the answers for my electronic needs. The store team is friendly and they make it easy for you to make a choice in the sea of options. I recently got this laptop as I needed a replacement. It's fast and user friendly. I also like its small size. Easy to carry around. I highly recommend it. Great value.

This was a great Christmas gift for my nine year old. She was happy to finally have a laptop of her own and has learned the basic functions of it.

I got it for my brother in a little emergency and I didn’t expect it to be this helpful. He loved it an it has everything that a macbook would have (because i use macbook). I got it in silver color and it looks amazing as someone for first time laptop user.