Customer Ratings & Reviews

Great buy! Impressive delivery and knowledgeable team!

Not enough RAM to do anything with. Low storage space. The only good thing about it was how lightweight it was.

The process was easy. I had help from 2 different people and they both were extremely friendly and helpful. I would definitely shop here again!

ok for an inexpensive laptop...small screen but ok

The laptop seemed like a reasonable price at first, and I only used it a couple of times. Now, spending two days trying to get it to power on, it simply won\t start. Extremely disappointing experience.

Very nice laptop, it can lag with the 4 gb or ram but for the price it’s very worth it

Bought for school but it didn't meet my needs, too much lag.

Excellent purchase for the price, good quality and futures on date!

Its a very slow computer. Isent abel to store much

Attendant was Very attentive to what I needed. Gave it the hometown feel.

What a deal....thank you for deal of the day i am really enjoying the laptop

I will preface that Best Buy is amazing and has no control over the quality of HP and its products. That said, I am a huge HP fan and predominantly own HP laptops. However, I feel that I need to post a review for this product to warn others before they make the purchase. The price was very nice for those tight for money. But what you get is not worth it. I live in a city and have high-speed internet. It took me 10 minutes just to log in to post this review; that is how slowly this laptop runs. I teach undergrad students and purchased this to grade their assignments when I am not near my fixed PC, and I am woefully disappointed that HP produced such a terrible product. It saddens me that individuals who are financially strapped for cash, like students, are led to believe they have gotten a 'deal'. Unfortunately, I am opting to keep this laptop, as it would take eons to remove my personal information, time that I do not have.

Great laptop at a great price!! I needed something less expensive for classes.

Serves me well for temporary use when I'm not in my home office. Not good for my primary computer.

Nice tablet. Store associates were very helpful. I really liked it but I will be returning because it stopped turning on.

This computer was not used by me it was sent over to Nicaragua. I’m sure it works just fine for them over there.

It's best when you know what you want and you get serviced easier. Best but team is great, patient and nice, especially at the geek squad. Great job guys.

I am usually a HP person. Unfortunately, this laptop has me reconsidering. The keyboard started acting up after the first day of use, and I have attempted without success to get assistance from HP.

It was a great experience buying my laptop at best buy employees were very helpfull on looking for what i was looking for highly recommend best buy

The sound bar is not compatible with the same brand. That sucks...