Customer Ratings & Reviews

It’s durable easy to use device . I bought it for my personal use few years ago this one I purchased for my niece .

Purchased online and was pleased it was available locally.

excellent value, does the job I need to do, and sales agent although tried to step me up to a more expensive one.

I chosed this rating because the device is very slow. Using Chrome or Microsoft Edge takes forever loading. Trying to go to a website on these browsers is also a problem. I'm still using this device because my old laptop is more than 10 years old but I can't tell which is worse: this laptop or my old one.

The laptop itself is beautiful, but do not let that fool you. This laptop has a terrible battery life. I can charge it up fully, but within a couple hours its dying on me again. I choose this computer because it had good reviews and it looked nice, now I am regretting it because I was between two laptops, but choose this one because i liked the way it looked and the good reviews, now i have doubts and wish I went with the other one. Dont buy this just because it looks cute. I regret purchasing this one because I have to charge it more than once a day since I am on it a lot through out the day for school and work. My old laptop that I had for 4 years had an excellent battery life all the way until the end. I could use it almost all day and it would still be going. It was an HP also, but I guess this HP battery is not as tough. Again think twice before purchasing this one, safe your money and find a better one with a better battery life even if its not as cute. I am disappointed with this purchase and the mistake I made.

Its a little slow - guess you get what you pay for. But for the price it seems to be good!

This computer is just what we needed. Thank you for a wonderful product.

Excellent customer service review. Very satisfied with the professionalism I received from your team work. Thank you

For me, it was kind of hard to start. It’s still sitting there. I haven’t even finished. It takes too long and I’m kind of busy because of the holidays I suppose.

I have had a very good shopping experience with Best Buy .

Perfect gift tp start high school, comes with all the needed features and programs for begginers .

service was great! will definately order online again.

Love HP computers and all HP devices. Will buy again

It glitches here and there but i think its because i turned off the s mode

Great for basic needs! We use it for downloading files and sending email. Good price for what we need.

Very slow. If you are in college and you take online exams, this will not work for you.

Great product for what I need it for I would recommend it for working from home

I love the color and it's very nice and easy to use. The screen and background is clear and clean.

I enjoy this computer. I bought this laptop for nursing school. And I feel like HP are more reliable.

The computer is slow. Horrible display. Horrible battery life.