Customer Ratings & Reviews

I am enjoying the use of my new HP laptop very much. The keyboard is as comfortable to use as my original Dell laptop. The battery life is so very good, too. I would recommend this computer to anyone! Thank you!!

My laptop operates the best when charged. It keeps a battery life of 6hrs. The device is slim and lightweight. It's keyboard works fine for me.

The display tag did not explain the differences between the model that was actually on display and the same model that had lower specs for a cheaper price. The laptop on display had a touchscreen so we simply thought all of that model would all have touchscreen. Come to find out the low price one did not.

Bought this open-box item for a steal, and it was/is in good condition. We bought it for the size and because it was relatively up to date from a tech perspective. It fits in my backpack easily and is not heavy. We bought it to go on a trip with us so we could post to a travel blog for family/ friends, use Word, and (in general) stay abreast of current events. For tasks in applications such as Word or Excel, it worked well. For Substack or other Internet-based apps, it was a different story. Unfortunately, the laptop had a real issue with hotel Wi-Fi. Each time we moved to a new location, it had to reboot for it to work properly. If you did not reboot, it would not get to the captive capture screen so that you could login to the hotel's Wi-Fi. A system reboot worked every time. Not sure the problem as we had just downloaded the latest in Edge/Chrome and it was painfully, utterly, terribly slooooooooow to try to get anything done. It's fine to blame some of that on the hotel's Wi-Fi but I used the computer at home and had a similar experience.

So far so good! I needed a laptop to complete my online courses and this is doing the job PLUS SOME!

I’m already a strong advocate of HP pc laptops… been buying and using them for 40+ years. This was an early Xmas present for my wife. She loves it… now if u could just go back to NON-windows 11…. That is what sux! Oh and we play lots of games on them, etc etc etc Miss the dvd/cd read/writer

This has been a fantastic addition to our home. This computer is a little more than basic it has been great for all of the needs we have as a family- from volunteer posters, to school projects, and more. This computer had all of what we needed.

Light and perfect for our needs. Compact and sleek.

Runs good and fast best decision I made buying it.

This laptop is so compact. I’m so strong meaning the battery stays on for a long time. The memory is amazing. The processing processor is outstanding.

Great laptop. Just purchased for traveling. Wife likes the color and is more than we need for basic browsing and use.

I bought this as a combined Christmas/birthday gift to myself. I got a great deal and am very happy with the machine. For the 2 things I use it for it is perfect. The speed is wonderful. Graphics are clear and crisp. I absolutely recommend this laptop.

The laptop is excellent for my daughter who is in college. although we can not get off admin mode. She needs to download a specific program and is unable to download. However for her everyday needs its great.

This little computer has been a wonderful purchase; it works reliably and quickly and has been keeping me connected for bill pay, email and other necessary connections in today's world.

Absolute terrific value if limited performance, four and a half stars but deserves rounding up. Only complaint is the Copilot key positioned in the front row: even if I did use Copilot it would still be annoying. I get that MS has $$$ and $$$ invested but still...

Great value for the price. This laptop has been working great over the past two months with no issues at all. Performance is smooth, the display looks good, and it handles everything I need it to do. Overall, a solid purchase and definitely worth the money.

I absolutely love my laptop. The salesperson won't above and beyond to order the laptop in the color i wanted since it wasnt in stick at the store. I always go out of my way to travel to this store. Trasenia Humphrey

I bought to solely run a program for my office so wanted cheapest computer. It works, and I wouldn’t want it for my everyday computer as I dislike the touch pad.

Bought this for someone who is not the most tech-savvy. She seems very pleased, and I am impressed with the ease of use as well. Very nice, easy to use laptop.

Nice little laptop. Bought for some basic legal work and so far so good. Cute too ☺️