Customer Ratings & Reviews

Just a very basic purple laptop, as long as you add more ram it is ok

Excellent people to help us my wife and me. Everything was good .

Bought for school but it didn't meet my needs, too much lag.

I will preface that Best Buy is amazing and has no control over the quality of HP and its products. That said, I am a huge HP fan and predominantly own HP laptops. However, I feel that I need to post a review for this product to warn others before they make the purchase. The price was very nice for those tight for money. But what you get is not worth it. I live in a city and have high-speed internet. It took me 10 minutes just to log in to post this review; that is how slowly this laptop runs. I teach undergrad students and purchased this to grade their assignments when I am not near my fixed PC, and I am woefully disappointed that HP produced such a terrible product. It saddens me that individuals who are financially strapped for cash, like students, are led to believe they have gotten a 'deal'. Unfortunately, I am opting to keep this laptop, as it would take eons to remove my personal information, time that I do not have.

This was a great purchase and the price was even better.

It’s a really good laptop but you can’t download any Google apps

Good quality . Very affordable even if you are in a tight bugget.

Just the proper laptop for my needs. The price was excellent.

I was do for a new laptop with all the updates it made old laptop very slow and outdated.

NOT A BAD PRODUCT IF YOU ONLY NEED IT TO RUN SIMPLE PROGAM

Very user friendly and easy setup. Bought for my partner and she has been loving the accessibility and features

The salesman was very knowledgeable in assisting me.

Colors are not bright. Keys are not a smooth click. Decent for the price

Poor battery life amd screen quality, battery drains even when not in use.

It’s durable easy to use device . I bought it for my personal use few years ago this one I purchased for my niece .

high quality easy to use.. wish had just a bit longer battery life.

I am very dissatisfied with this product. From the moment I used it, it ran extremely slow, battery life is only about 3 hours despite the fact that I've had it for less than a month, and the limited storage makes it barely able to function with more than one app installed. Additionally, the extra keys make typing and gameplay very difficult. I would not recommend purchasing this laptop.

It is a decent computer for a kid to school. Just setting it up took half the storage and only runs in S mode so you have to disable that to get things that are not windows.

I am usually a HP person. Unfortunately, this laptop has me reconsidering. The keyboard started acting up after the first day of use, and I have attempted without success to get assistance from HP.

This computer is slow, but I knew that before I purchased it. I need it for scanning things, not for every day usage. So for the difference in price, it serves my purpose.