Customer Ratings & Reviews

The computer had a bug immediately upon opening. Had to return it the next day.

I use to love HP. But lately most HP laptop last me 1 year instead of 4. Replace 2 already

The software is not working fast and the battery life is very poor

In the first week it has just shut down completely on me. I have all the virus protection on it. It freezes up a lot. I can’t make it through one full shift without having to charge the battery.

I understand the limitations of a value laptop, however this computer runs so slowly that just basic web browsing is sluggish and frustrating. Even more confusing is the inclusion of so many ports. It is equipped with an SD reader, two standard usb-a ports, one usb-c port and a port for HDMI output. The build quality isnt as bad as I other computers in this price range. The matte screen is decent, typing Is great however not having a backlit keyboard Isn't ideal. I'd have taken the backlight over an SD reader. Overall, my experience so far has been quite disappointing. I looked into possibly upgrading the ram and hard drive, however the was the computer is build that is not an option. If I had the ability to return the device I would and spend another 50-100$ to get something with a little bit more performance.

The mouse isn't very smooth to operate, it's a little touchy and the overall speed of the laptop isn't impressive. It's a good value for the low price though.

Had issues with linking up to Microsoft and went back to Best Buy and did not receive support. Was told "It's not our problem". Was very disappointed with that response.

You get what you pay for. Works, barely. Takes 15seconds to open google. When I returned it, the computer kept failing the factory reset process.

Not the best computer, but I can’t complain to its defense I tried downloading war thunder on it and that’s what killed it. It still runs. It’s just laggy which I have to delete war thunder off but it’ll be great for school

I bought a laptop June 13,2025 I used it maybe 8 hours and the day of the return dead line the screen has what looks like water spots on it. Now I pretty much just threw $150 away because they are saying I’m outside the window.

Had to return this laptop. As soon as you save anything on it, it gives you an error not enough storage space. I purchased a hard drive and it still didn’t work properly.

Great buy but slow at times when loading freezes sometimes when loading

This computer is significantly slower for loading internet pages and booting up as compared to my previous HP lap top--but NOT as slow as DOD laptops I have used

It was a okay laptop ran pretty slow though so but good for work

It does what it can but if you have money pay the extra for a better piece. Over heats easily and is so slow.

This notebook is a great starter notebook for beginners and school aged children. Easy to use. Great value for the price. Battery life could be better but, you get what you pay for.

freezes I knew it would be slow but it freezes I only use for on line poker and some web surfing during late evening hours. It can't handle some times for 1?2 hr. it is slower booting than my 15yr old laptop did. Not a good purchase.

My laptop will not stay connected to the internet. The battery does not stay charged for long.

Nice for price, but does not have side tray for old floppy discs to play. They no longer make them, so had little purpose for our intentions

Im not happy with this computer. It takes a long time to start. Doesnt hold a charge. Its very fast. You get what you pay for.