Customer Ratings & Reviews

The computer desnt work wont connect to my internet. They telling me can't return it has been 30dsys brought it August 22. What scam!!!!

I ordered the item and they cancelled my order and I'm supposed to get a refund glad just waiting for my refund

The laptop is what you pay for, I guess. It’s very slow and I only had it a couple of hours. For writing Java code. It was too slow and I had to exchange.

This laptop is extremely slow, it might be a good buy for someone in school who doesn't have any need for speed with their work.

If your trying to game or do any other stuffthis is not the laptop is it so slow and weak even having barely any tab it don’t work tris I know the review look good but just save your money

Have it had it super long but do really enjoy it so far. Works great, haven't had any issues out of it. I will say the camera quality isn't great but I wasn't expecting top notch here. Battery lasts pretty long as long as you're not running anything like discord or something really large. Fairly light, not bulky, very subtle color (on the outside with it being lavender). Overall really really like it!

It’s cool just a little slow running. Good for now the price is fair

I admit, I bought it for its looks… and because I wasn’t able to fix my main pc. However, this computer isn’t even feasible for an elementary school student. My last purchases on here make me feel like everything I’ve purchased was poorly refurbished even though it was marked as “new”. This particular laptop shuts down when it feel like, I can only afford to have either one tab or one piece of software at a time so idk how that can be overloading the system enough to crash… do yourself a favor and stay away from this one.

It is very slow and lags really bad. It was supposed to be used for school and doesn’t work for what it’s needed for

Okay, laptop for getting small tasks done, not recommended for heavy use.

Still getting use t o using it so no good or bad review at this time

Best for just streaming use. Business or schoolwork was difficult on this pc. Cannot download documents from browser and not touchscreen. Pc began to overheat and lag when on zoom screen sharing or when multiple windows are open.

It’s a good starter laptop but I wouldn’t necessarily buy it again though.

I've only been able to get onto this computer one time and it took me hours... i had to go through so much. I tried again a couple days after the first day I got it and I haven't been able to log back on since. It looks very nice and pretty but either I got a bad lemon or something.

The speakers and microphone have ussue otherwise not bad experience

Necessary to return for personal vision reasons. Needed clearer key colors.

When I received the package the computer stated excellent condition, but when I pulled out the lap top out it was dirty. Had crumbs of food and when I opened the actual laptop it had tape as if someone had taped their passwords or papers to it and had human hair as well. Not good for a product you expect to be clean at least.

Beautiful color and all but the laptop itself is trash. It can be full and about 20 or 30 minutes later it’s low battery or discharge completely. The charger must always be near.

I hate this laptop. I have had nothing but issues with it since I bought it. If I let the battery die, it shuts off and a blue box comes up saying who knows what, then it wont turn on no matter how many times I click the power button. Then, after the 1000th time of clicking/holding in the power button, it will come on and be VERY slow for a while. I have always thought highly of HP, but I will not purchase another one. Do yourself a favor and spend the extra money to get a good laptop, because this one is not it.

Stopped powering on after three weeks, unable to get quick appointments to fix