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$210.00

Customer reviews

Rating 4.5 out of 5 stars with 1754 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,754 reviews
  • Rated 1 out of 5 stars

    I been scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer desnt work wont connect to my internet. They telling me can't return it has been 30dsys brought it August 22. What scam!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been able to get onto this computer one time and it took me hours... i had to go through so much. I tried again a couple days after the first day I got it and I haven't been able to log back on since. It looks very nice and pretty but either I got a bad lemon or something.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pick another laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop will not stay connected to the internet. The battery does not stay charged for long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow and lags really bad. It was supposed to be used for school and doesn’t work for what it’s needed for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The REAL review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your trying to game or do any other stuffthis is not the laptop is it so slow and weak even having barely any tab it don’t work tris I know the review look good but just save your money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need old laptop with windows to play floppy discs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for price, but does not have side tray for old floppy discs to play. They no longer make them, so had little purpose for our intentions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Is a no for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a different one. Can you believe that I am force to write 50 characters to be abld to post? One short and sweet statement isn't enough. How about a payment for reviews.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers and microphone have ussue otherwise not bad experience

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary to return for personal vision reasons. Needed clearer key colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Opted not to purchase laotio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted not to purchase new laptop but was still charged over $200.00 when returned shortly there after. Not user friendly. Traded in my old laptop and have not been

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit, I bought it for its looks… and because I wasn’t able to fix my main pc. However, this computer isn’t even feasible for an elementary school student. My last purchases on here make me feel like everything I’ve purchased was poorly refurbished even though it was marked as “new”. This particular laptop shuts down when it feel like, I can only afford to have either one tab or one piece of software at a time so idk how that can be overloading the system enough to crash… do yourself a favor and stay away from this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money like I did!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret this purchase, too bad it can't be returned. I bought this to check email and pay bills. It is so slow, I can't even do these most basic tasks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool just a little slow running. Good for now the price is fair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a decent starter laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good starter laptop but I wouldn’t necessarily buy it again though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful do not buy open box. BB quality 0

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful.open box excellent condition had dried food on the cover and “stuff” in the keys. Looked like it was shoved into box. No cords tied.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use t o using it so no good or bad review at this time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Eventually returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for just streaming use. Business or schoolwork was difficult on this pc. Cannot download documents from browser and not touchscreen. Pc began to overheat and lag when on zoom screen sharing or when multiple windows are open.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 3 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped powering on after three weeks, unable to get quick appointments to fix

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and all but the laptop itself is trash. It can be full and about 20 or 30 minutes later it’s low battery or discharge completely. The charger must always be near.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Open Box “Excellent” Condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the package the computer stated excellent condition, but when I pulled out the lap top out it was dirty. Had crumbs of food and when I opened the actual laptop it had tape as if someone had taped their passwords or papers to it and had human hair as well. Not good for a product you expect to be clean at least.

    I would recommend this to a friend