Customer Ratings & Reviews

lightweight, easy to use, works as advertised, great price point

For the price, you can't beat it. Very quick and easy setup. The laptop initially boots in Windows S mode which is a simple version and only gives access to the Windows application via their app store. However, the associate at Best Buy did instruct me how to change it to Windows 11, which is what I needed. I mostly use it when I cannot run an application on iOS. The performance and memory are lower than other models, but if you're looking for something to simply surf the web and email, it's a great little PC.

I have 5 laptops,tablets ans e readers and all died. I saw yhis HP on sale during yhe July Black Friday sale and decided to get it snd I sm so glad that I did! This prevents me from having to go to my desktop to browse or for Word or some other project offline. I also purchased the extra warranty. Happy with this purchase. I got the lavender one.

Great laptops. Great for the price. Fast working and looks very nice. Love the light green color

Very nice! Matches the color of blue on my kitchen countertop, where it resides. Have had HP desktops and laptops for decades. They do not disappoint.

I recently purchased this awesome HP laptop. Perfect to use for work,college students,and staying organized with all the great apps like PowerPoint,Excel and Word. I honestly recommend this laptop.

My experience making the computer selection and checking out on the Best Buy website was easy and swift. The computer arrived when promised. However; The HP Laptop was plugged in (as it advised) for two days (I was busy with many things), and the device had only downloaded 2% on the first day after being plugged in all day. I left it plugged in another day and it started to download more. I believe it got to 40%. I left it plugged in but unplugged it because I would be gone for two days. When I got back, I plugged in the computer and it started from scratch, all the previous download was gone. I will need to contact Best Buy after Xmas to see if they can assist me with this issue. I'm not sure if I would recommend the product.

The product is great, just wish they had more colors available as I had purchased the color I wanted online and it said it was available at the store. Then it turned out they only had two colors available out of like eight other colors that it showed online.

I loved it, it's super pretty, it works very well, it's fast

Good laptop I love it easy to use will recommend for a low budget laptop works greate.

The laptop works amazing it’s helping with school and being able to study I highly recommend this laptop that’s in well low budget for anyone not looking to spend much and use for school

Tough unit, fast and easy to use. Light weight and plenty of storage.

Easy to use! Great battery! Lightweight and durable!!!

We love this particular laptop for is size. Compared to our older one it is smaller, sleeker and lighter. The color is really pretty, we got the blue, which is my favorite color. Function wise, it has all the features needed for me to handle business as usual and is beyond easy to use. Personalization was easy and transferring all or my data/files was a breeze. There were no connection or compatibility issues. Overall, it was a smooth transition from one laptop to a modern/new labtop.

I was told by the sales associate that it wasn't a very good purchase, and it was slow. The gentleman stated it had a lot wrong with it. But on the contrary! This computer is awesome. I bought it for the great price and for school. I just needed it to do my assignments and online classes. It's fast has a lot of storage, and has been a great buy! I would recommend this computer!

Laptop is great. Works fast & no problems at all. Great battery life also.

My laptop operates the best when charged. It keeps a battery life of 6hrs. The device is slim and lightweight. It's keyboard works fine for me.

I love the quality of this laptop. I love how fast it moves. I love everything about it. Great quality great price definitely recommend for friends and family. I use it every day for work or personal. It was definitely worth coming to. I love Best Buy. Do all my shopping there for electronics highly recommend

I recently made a HP laptop computer purchase online at Bestbuy website. My search resulted in my purchasing an HP laptop for an amazingly great price. The laptop has everything I needed for the type of work I am doing. The delivery process was quick and painless. I want to say that my whole experience with Bestbuy was effortless and efficient. I got quality, affordability. And expedited delivery for the most reasonable price ever. Needless to say, I am very happy with my product and experience.

Bought for my daughter to use for some college classes after buying a new MacBook that was not compatible with some of the programs she needed. This is an excellent PC for schoolwork and web. Thie display is really good and clear. Did not want to break the bank buying another laptop since the MacBook purchase and this Laptop is very fast and will do anything a pricier unit will. Comes with alot of preloaded programs and very easy to setup. Highly recommend!! Great battery life as well.