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Customer Ratings & Reviews

Your price for this item is $202.95
The comparable value price is $219.99

Customer reviews

Rating 4.5 out of 5 stars with 885 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the laptop's good overall performance and portability, with some appreciating the battery life and color. Some customers find the speed and size ideal, and the setup process easy. However, some customers have concerns about the screen quality, storage capacity, and RAM. A few customers reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 885 reviews
  • Rated 5 out of 5 stars

    Great team!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the product I wanted in stock and gave expert advise based on my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On what?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the product. Very DISSATIFIED with your phone system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not run the programs I needed it to run even though the memory should have been enough. Not a bad laptop just did not work for my needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer- better service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I wanted it to do. Staff were helpful in my product selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Grammy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent buy for my grandson for school. It is just what was needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty well working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works pretty well. the only real complaint is that its super sensitive to my scrolling over titles/ items..it self loads items on its own. other then that im ok with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFE IS HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife. She takes lots of pictures. With 128 GB of storage, she will crop the picture and save them on lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    14" HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for an inexpensive laptop...small screen but ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough hard drive space and it has all the updated software and can even add on if want to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer if you’re wanting to keep things basic. Don’t really like it’s security features but not a bad product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it’s good for just personal and for minimum work related, I really recommend if you’re someone who doesn’t do much then just do courses or send a couple of emails.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very slow computer. Isent abel to store much

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Laptop for Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend's son who wants to practicing keyboard and word processing. Not for gaming or heavy usage like photoshop and stuff.. Youtube is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a HP Chromebook for when I travel for work. Always had issues with it. This "Real" laptop works just as well as my home PC does! Good deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is not compatible with the same brand. That sucks...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, very knowledgeable salesman. Will shop again. Highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer adjusted to my budget my daughter liked that much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superhelpful and patient.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very patient with me and answered all my questions. They were very very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over heats quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 3 months now. I've only used it for looking up stuff for my games. i play on my switch like maps for TOTK . But this laptop overheats in less than 5 minutes as soon as you turn it on. I cant can't even get the web browser pulled up before it's super hot, and I've tried setting it on a different surface with or with the charger and even having it proped on my legs with a gap for air flow. NOTHING WORKS it always overheats. Which then causes it to run slower. My advice it to spend a little more and get a better quaility laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attendant was Very attentive to what I needed. Gave it the hometown feel.

    I would recommend this to a friend