Customer Ratings & Reviews

This laptop has exceeded my expectations—smooth performance, long battery life, and great design. What made the purchase even more special was the excellent customer service. The gentleman who helped me went above and beyond to explain all the options and made sure I got exactly what I needed. It wasn’t just a purchase, it was a great experience start to finish.

Works amazingly! love the color! Going from a chrome book to this was a bit of a change but it is very easy to navigate. The price is also a plus!

Absolutely love my laptop performance graphics and great price easily to carry around and the speed is on point

This product is very easy to setup and use for my 10 year old grandson. Not bad for a first time owner still learning. It has a very good ram and quick loading data processor. Won't be disappointed. Very good for the price. Long life battry charge. Nice value of the background being clear not blurry at all. Highly recommend for pre teens.

Overall performance is good for my kid. The battery life seems fine and the portability is exceptional.

Light weight, easy to navigate , clear screen and this has a fast processor. I use this for everything, no longer needing my desk top.

Easy purchase in store. Great looking laptop in this color. Purchased to update from older, similar Windows10 HP laptop (this one has Windows11) my daughter uses for her job/personal life. Easy to carry with accessories in a backpack. It was quick and easy to setup and get started; it leads you thru process. She's been using it for a few weeks now and has not mentioned a problem. Purchased due to the great sale price and moderate upgrade in memory. (128GB instead of 64GB) She purchased a 128GB Mini SD card to insert and use as extra memory. I almost forgot, when you look at pictures of similar HP laptops you are considering, be sure to check both side views for the various inputs/outputs. This one has a couple USB, a USB-C, HDMI, headphone/microphone, and a multi type card reader slot. It also includes pretty much the latest Wi-Fi and Bluetooth capabilities. There are also other color versions available with the same specs for the same price. Look at/Read Best Buy on-line ad for more accurate description, I'm no expert. On-Sale price was Great.

Great laptop. Display is great, nice and light, love the rose gold color. Battery is long lasting

I just love the compact size of my PC. But it's size doesn't minimize it's efficiency. I wanted a PC that met my immediate needs for portability, performance, and price, and my Laptop-Intel Processor did just that! It's memory and storage capacity is more than sufficient for me. And one more PLUS+, it's a Willow GREEN color, and GREEN is my favorite COLOR!

For last 10 years best buy has always had the answers for my electronic needs. The store team is friendly and they make it easy for you to make a choice in the sea of options. I recently got this laptop as I needed a replacement. It's fast and user friendly. I also like its small size. Easy to carry around. I highly recommend it. Great value.

I have had it about a month now. No issues. Stays charged. Works well with multiple tabs open. I am not a heavy streamer so, I am unsure of how it would perform for gaming or continuously streaming content. I do know, it works great for virtual meetings, music, and my professional needs. It is lightweight and does not overheat.

A nice 14 inch laptop. Ready to go out of the box and it looks good too.

Excellent laptop without having to break the bank. So far no issues, and charges fast!

I’m very with my laptop, love the color, size and weight

The laptop was purchased for my daughter, and she love it. Definitely I could buy again and 100% recommended

Absolutely love this laptop! It was so easy to set up, light weight and efficient. The keyboard is a nice size as well.

Wonderful purchase. Works as expected and it is a great size.

I needed a simple laptop for College . Nothing fancy . And I love it . It has all the basic features and looks sleek. I love the blue . I had it for more than 30days now and it works just fine . No issues.

I recently purchased athis with an Intel N150 processor and 4GB of RAM. While the laptop worked fine for basic tasks like browsing and light use, I found that it wasn’t sufficient for my needs. Running multiple applications at once caused noticeable slowdowns, and the 4GB of RAM just wasn’t enough for smooth multitasking. Because of that, I decided to return it. The return process at Best Buy was straightforward and hassle-free, which I really appreciated. Overall, this laptop might be a good fit for someone who just needs it for simple, everyday use like emails or light browsing, but if you plan to multitask or run heavier applications, I’d recommend looking for something with a stronger processor and more RAM.

I love this laptop. Best purchase. The speed, weight and easy to use .