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Customer Ratings & Reviews

$198.00
Save $21.99
Comp. Value: $219.99

Customer reviews

Rating 4.6 out of 5 stars with 1667 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, portability, and battery life of the 14" Laptop. Many appreciate the processor speed, color, weight, and size. Some customers have expressed concerns regarding the screen quality, storage capacity, and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,667 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet. Store associates were very helpful. I really liked it but I will be returning because it stopped turning on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery life, do not be fooled by the cuteness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is beautiful, but do not let that fool you. This laptop has a terrible battery life. I can charge it up fully, but within a couple hours its dying on me again. I choose this computer because it had good reviews and it looked nice, now I am regretting it because I was between two laptops, but choose this one because i liked the way it looked and the good reviews, now i have doubts and wish I went with the other one. Dont buy this just because it looks cute. I regret purchasing this one because I have to charge it more than once a day since I am on it a lot through out the day for school and work. My old laptop that I had for 4 years had an excellent battery life all the way until the end. I could use it almost all day and it would still be going. It was an HP also, but I guess this HP battery is not as tough. Again think twice before purchasing this one, safe your money and find a better one with a better battery life even if its not as cute. I am disappointed with this purchase and the mistake I made.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's best when you know what you want and you get serviced easier. Best but team is great, patient and nice, especially at the geek squad. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience buying my laptop at best buy employees were very helpfull on looking for what i was looking for highly recommend best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the proper laptop for my needs. The price was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I buy two of them for me and my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality . Very affordable even if you are in a tight bugget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very knowledgeable in assisting me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard at the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, it was kind of hard to start. It’s still sitting there. I haven’t even finished. It takes too long and I’m kind of busy because of the holidays I suppose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for online use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly used for online use, searching on the web and google docs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price! My daughter was very excited to get her laptop for her birthday. I love HP products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product & customer services . In and out with no hassle or long wait

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop if you don’t need Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good laptop but you can’t download any Google apps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    PERFORMANCE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT A BAD PRODUCT IF YOU ONLY NEED IT TO RUN SIMPLE PROGAM

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality easy to use.. wish had just a bit longer battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was do for a new laptop with all the updates it made old laptop very slow and outdated.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough RAM to do anything with. Low storage space. The only good thing about it was how lightweight it was.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fair at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay laptop. You get what you pay for. Good for very basic use. Not a lot of memory… Lags very easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer while we had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer in August 2025. Worked well until it died last week (Jan 2026)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online and was pleased it was available locally.

    I would recommend this to a friend