Customer Ratings & Reviews

It is a decent computer for a kid to school. Just setting it up took half the storage and only runs in S mode so you have to disable that to get things that are not windows.

I am usually a HP person. Unfortunately, this laptop has me reconsidering. The keyboard started acting up after the first day of use, and I have attempted without success to get assistance from HP.

excellent value, does the job I need to do, and sales agent although tried to step me up to a more expensive one.

This computer is slow, but I knew that before I purchased it. I need it for scanning things, not for every day usage. So for the difference in price, it serves my purpose.

Purchased online and was pleased it was available locally.

Excellent customer service review. Very satisfied with the professionalism I received from your team work. Thank you

This computer is just what we needed. Thank you for a wonderful product.

Perfect gift tp start high school, comes with all the needed features and programs for begginers .

I have had a very good shopping experience with Best Buy .

Great for basic needs! We use it for downloading files and sending email. Good price for what we need.

Love HP computers and all HP devices. Will buy again

It glitches here and there but i think its because i turned off the s mode

I got a laptop to just do whatever I wanted, and for relatively cheap this is a fine option.

service was great! will definately order online again.

Very slow. If you are in college and you take online exams, this will not work for you.

I enjoy this computer. I bought this laptop for nursing school. And I feel like HP are more reliable.

I love the color and it's very nice and easy to use. The screen and background is clear and clean.

Great product for what I need it for I would recommend it for working from home

The laptop itself is beautiful, but do not let that fool you. This laptop has a terrible battery life. I can charge it up fully, but within a couple hours its dying on me again. I choose this computer because it had good reviews and it looked nice, now I am regretting it because I was between two laptops, but choose this one because i liked the way it looked and the good reviews, now i have doubts and wish I went with the other one. Dont buy this just because it looks cute. I regret purchasing this one because I have to charge it more than once a day since I am on it a lot through out the day for school and work. My old laptop that I had for 4 years had an excellent battery life all the way until the end. I could use it almost all day and it would still be going. It was an HP also, but I guess this HP battery is not as tough. Again think twice before purchasing this one, safe your money and find a better one with a better battery life even if its not as cute. I am disappointed with this purchase and the mistake I made.

For me, it was kind of hard to start. It’s still sitting there. I haven’t even finished. It takes too long and I’m kind of busy because of the holidays I suppose.