Customer Ratings & Reviews

Bought this with the understanding it would be good for games for my 13 year old son. He downloaded one game and it maxed it out. When i was there i specifically asked and was told it would be perfectly fine. I understand it was a lower model but just needed something for him that was simple that he could use to play a few games on.

Laptop was easy to install and met the requirements for the project I had to complete.

Very good service and very friendly, I recommend them 100%

Bought for my daughter for school The mouse pad glitches a lot set up was somewhat annoying

Everyone was friendly, knowledgeable and patient..

First of all, i couldn't actually get into the computer until I set up a windows account. The updates took 28 hour to complete the updates, WHY??????? Just to get into the machine I had to set up a windows account, why would I need to go through an additional number of hopes I have to give out even more information and have to maintain a whole other account , and I wasn't enthusiastic about setting up in the first place. The system layout makes absolutely no sense. I've tried setting up a password twice and both times it just sent me to a random youtube video. I tried looking for an instruction manual on the computer and it literally sent me to a website. Would it be too much to ask to have the owner's manual on the computer for offline use. It was a black friday deal, let's just say i'm getting what I paid for.

Its not a bad laptop. I dont have alot on it and it runs slow. Running windows 11 too.

it good price ,and good for student and who need for office,and on the road

Very sad and disappointed. I got this laptop home only to realize it wouldn’t power on at all even after being plugged in for awhile, the light wouldn’t even come on when it was plugged in for charging. Unfortunately I’m not able to drive and I have health issues so this was very stressful and upsetting to me, I had to find and pay to find a way back up there and I had to go outside of my budget to avoid getting the same laptop that would possibly have the same issue. There was no compensation or accommodation for what happened. I do appreciate the overall kindness but it didn’t make up for the experience so as much as I love to leave good reviews I don’t recommend this laptop at all and if you do decide to purchase it, I would ask if it could be powered on/plugged in before leaving the store. I did purchase another HP laptop that so far works pretty well. Thank you so much. Have a blessed day everyone

if you need a mediocre laptop, this is definitely one of the options. not much else to say

Great price for this item great memory also this was a gift

Great budget laptop. Easy to use and nicer keyboard

This is a great value computer. Easy to use. Can do anythingni need it to do.

It serves it's purpose, the battery life is low though.

Overall happy with the computer it’s doing the job I needed

Perfect for a teenager but not for a business owner

Excellent service everyone is friendly i would highly recommend this place

Returning due to low memory. Couldn't watch videos well.

The processor was slow but it was as advertised. Should have looked prior to purchase

Very good customer service, they are helpful and effective