Customer Ratings & Reviews

Easy to use. I was able to set up my preferred apps with no problems.

I like that im able to play games and do school work on the same device!

Great for the basics. I purchased to use as a second laptop to use for emails, music and basic tasks.

Just needed a basic laptop for browning. This laptop definitely fits that bill.

I love my laptop very handy carry it everywhere i go.

What I needed to travel light, ease of you better with a mouse, since not a touch screen

I love the quality of this laptop. I love how fast it moves. I love everything about it. Great quality great price definitely recommend for friends and family. I use it every day for work or personal. It was definitely worth coming to. I love Best Buy. Do all my shopping there for electronics highly recommend

For the price this thing does everything you need and more. Would buy it again if needed.

Wish this was faster but I understand Why! It’s a great laptop to have for easy use !

I recently purchased this awesome HP laptop. Perfect to use for work,college students,and staying organized with all the great apps like PowerPoint,Excel and Word. I honestly recommend this laptop.

Very sleek design! It was easy to set up and use right away.

I love it especially for the price. I havent had any problems yet!

This laptop has come in handy. Setup was easy. So far so good. If you aren't going to use this laptop for games and download a lot of stuff this is a good laptop.

Best laptop computer I have ever purchased. And the price was unbelievable.

This computer works great nice graphics and easy for what we needed it for.

It’s my best gift to myself. The size and features fit my daily needs. Fits in my work bag and often goes unnoticed.

My experience making the computer selection and checking out on the Best Buy website was easy and swift. The computer arrived when promised. However; The HP Laptop was plugged in (as it advised) for two days (I was busy with many things), and the device had only downloaded 2% on the first day after being plugged in all day. I left it plugged in another day and it started to download more. I believe it got to 40%. I left it plugged in but unplugged it because I would be gone for two days. When I got back, I plugged in the computer and it started from scratch, all the previous download was gone. I will need to contact Best Buy after Xmas to see if they can assist me with this issue. I'm not sure if I would recommend the product.

cheap laptop that does everything necessary! husband loves it, he’s able to do everything he wants and more! definitely happy with this purchase!!

this computer light, the screen is large, intel connection immmediately.

A cute laptop but very slow and can only be upgraded to 8gb ram. The processor is slow and the ram is inadequate for windows 11 since windows 11 inhales system resources and you have almost nothing left to use for other programs. The screen is low resolution and blurry. Very dim and boring screen.