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Customer Ratings & Reviews

$179.99
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Comp. Value: $219.99

Customer reviews

Rating 4.6 out of 5 stars with 1544 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,544 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    good computer, if you need the basics

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a perfect computer for just basic internet browsing, wish the battery would last longer, but its probably due to all the programs running in the back round. but overall good computer if you dont need a lo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sometimes price is more important than speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is slow, but I knew that before I purchased it. I need it for scanning things, not for every day usage. So for the difference in price, it serves my purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, it can lag with the 4 gb or ram but for the price it’s very worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attendant was Very attentive to what I needed. Gave it the hometown feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. It does everything I need it to and more. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal....thank you for deal of the day i am really enjoying the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative said the repair would take two to four weeks, however I got my laptop back in one fully repaired and ready for use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop comes in handy, its slow to a certain extent but it gets the job done of what I need to do. Its nice to carry around from place to place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is not compatible with the same brand. That sucks...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price!! I needed something less expensive for classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice under 200$ laptop at time i purchased it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget friendly laptop. My girlfriend enjoys in. Good for basic needs and wants. Not gonna be able to playikr high end games on it if thats what you lookong for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery life, do not be fooled by the cuteness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself is beautiful, but do not let that fool you. This laptop has a terrible battery life. I can charge it up fully, but within a couple hours its dying on me again. I choose this computer because it had good reviews and it looked nice, now I am regretting it because I was between two laptops, but choose this one because i liked the way it looked and the good reviews, now i have doubts and wish I went with the other one. Dont buy this just because it looks cute. I regret purchasing this one because I have to charge it more than once a day since I am on it a lot through out the day for school and work. My old laptop that I had for 4 years had an excellent battery life all the way until the end. I could use it almost all day and it would still be going. It was an HP also, but I guess this HP battery is not as tough. Again think twice before purchasing this one, safe your money and find a better one with a better battery life even if its not as cute. I am disappointed with this purchase and the mistake I made.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was easy. I had help from 2 different people and they both were extremely friendly and helpful. I would definitely shop here again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and equipment recommendation, the staff is fully qualified

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves me well for temporary use when I'm not in my home office. Not good for my primary computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard at the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, it was kind of hard to start. It’s still sitting there. I haven’t even finished. It takes too long and I’m kind of busy because of the holidays I suppose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer while we had it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the computer in August 2025. Worked well until it died last week (Jan 2026)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and the price was even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent people to help us my wife and me. Everything was good .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay laptop. You get what you pay for. Good for very basic use. Not a lot of memory… Lags very easily.

    No, I would not recommend this to a friend