Customer Ratings & Reviews

Returning due to low memory. Couldn't watch videos well.

great item for the value works for what i need it for

This laptop is extremely slow, it might be a good buy for someone in school who doesn't have any need for speed with their work.

My grandson has this computer. he said it lag,s and he is 5 years old

10/10.............................................

Great buy but slow at times when loading freezes sometimes when loading

freezes I knew it would be slow but it freezes I only use for on line poker and some web surfing during late evening hours. It can't handle some times for 1?2 hr. it is slower booting than my 15yr old laptop did. Not a good purchase.

I understand the limitations of a value laptop, however this computer runs so slowly that just basic web browsing is sluggish and frustrating. Even more confusing is the inclusion of so many ports. It is equipped with an SD reader, two standard usb-a ports, one usb-c port and a port for HDMI output. The build quality isnt as bad as I other computers in this price range. The matte screen is decent, typing Is great however not having a backlit keyboard Isn't ideal. I'd have taken the backlight over an SD reader. Overall, my experience so far has been quite disappointing. I looked into possibly upgrading the ram and hard drive, however the was the computer is build that is not an option. If I had the ability to return the device I would and spend another 50-100$ to get something with a little bit more performance.

The laptop is what you pay for, I guess. It’s very slow and I only had it a couple of hours. For writing Java code. It was too slow and I had to exchange.

It was a okay laptop ran pretty slow though so but good for work

The mouse isn't very smooth to operate, it's a little touchy and the overall speed of the laptop isn't impressive. It's a good value for the low price though.

In the first week it has just shut down completely on me. I have all the virus protection on it. It freezes up a lot. I can’t make it through one full shift without having to charge the battery.

Great for everyday college student usage. Awesome!

Had issues with linking up to Microsoft and went back to Best Buy and did not receive support. Was told "It's not our problem". Was very disappointed with that response.

I’m very happy the computer is amazing I appreciate.

Im not happy with this computer. It takes a long time to start. Doesnt hold a charge. Its very fast. You get what you pay for.

DO NOT GET THIS COPMPUTER!! YOU CAN HAVE EXACTLY ONE TAB OPEN BEFORE IT STARTS GLITCHING. All of the good reviews for this are incentivized!!!! I cannot believe they sell this computer. Not only is it so insanely slow but the display is awful. 4gb of ram is not enough to run the software already installed on it.

It is very slow and lags really bad. It was supposed to be used for school and doesn’t work for what it’s needed for

Necessary to return for personal vision reasons. Needed clearer key colors.

I bought a laptop June 13,2025 I used it maybe 8 hours and the day of the return dead line the screen has what looks like water spots on it. Now I pretty much just threw $150 away because they are saying I’m outside the window.