Customer Ratings & Reviews

Bought for my daughter for school The mouse pad glitches a lot set up was somewhat annoying

Great product my son is truly enjoying it the touch screen is very help to get things done quickly

Simple laptop. Doesnt seem to hold a charge long when not in use.

First of all, i couldn't actually get into the computer until I set up a windows account. The updates took 28 hour to complete the updates, WHY??????? Just to get into the machine I had to set up a windows account, why would I need to go through an additional number of hopes I have to give out even more information and have to maintain a whole other account , and I wasn't enthusiastic about setting up in the first place. The system layout makes absolutely no sense. I've tried setting up a password twice and both times it just sent me to a random youtube video. I tried looking for an instruction manual on the computer and it literally sent me to a website. Would it be too much to ask to have the owner's manual on the computer for offline use. It was a black friday deal, let's just say i'm getting what I paid for.

Its not a bad laptop. I dont have alot on it and it runs slow. Running windows 11 too.

Needed to invest in a new one. Last one was a gift from 2016 and could not be updated.

still learning about the specs of the computer. I just dont like it when it starts updating itself.

Perfect for what I intended. Staff was helpful in finding the right one for me.

I bought this Laptop for daily use at work and it's met the expectations

Great bargain ! Sales person gave no pressure and was extremely helpful!

Very good equipment for the price, it has the basics needed for household tasks.

Very good service and very friendly, I recommend them 100%

if you need a mediocre laptop, this is definitely one of the options. not much else to say

Everyone was friendly, knowledgeable and patient..

You get what you pay for. Works, barely. Takes 15seconds to open google. When I returned it, the computer kept failing the factory reset process.

Laptop was easy to install and met the requirements for the project I had to complete.

it good price ,and good for student and who need for office,and on the road

Very sad and disappointed. I got this laptop home only to realize it wouldn’t power on at all even after being plugged in for awhile, the light wouldn’t even come on when it was plugged in for charging. Unfortunately I’m not able to drive and I have health issues so this was very stressful and upsetting to me, I had to find and pay to find a way back up there and I had to go outside of my budget to avoid getting the same laptop that would possibly have the same issue. There was no compensation or accommodation for what happened. I do appreciate the overall kindness but it didn’t make up for the experience so as much as I love to leave good reviews I don’t recommend this laptop at all and if you do decide to purchase it, I would ask if it could be powered on/plugged in before leaving the store. I did purchase another HP laptop that so far works pretty well. Thank you so much. Have a blessed day everyone

Great price for this item great memory also this was a gift

The processor was slow but it was as advertised. Should have looked prior to purchase