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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $219.99

Customer reviews

Rating 4.5 out of 5 stars with 964 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the laptop's good overall performance and portability, with some appreciating the battery life and color. Some customers find the speed and size ideal, and the setup process easy. However, some customers have concerns about the screen quality, storage capacity, and RAM. A few customers reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 967 reviews
  • Rated 3 out of 5 stars

    Laptap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not run the programs I needed it to run even though the memory should have been enough. Not a bad laptop just did not work for my needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has enough hard drive space and it has all the updated software and can even add on if want to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard at the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, it was kind of hard to start. It’s still sitting there. I haven’t even finished. It takes too long and I’m kind of busy because of the holidays I suppose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty well working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works pretty well. the only real complaint is that its super sensitive to my scrolling over titles/ items..it self loads items on its own. other then that im ok with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    14" HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for an inexpensive laptop...small screen but ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good computer if you’re wanting to keep things basic. Don’t really like it’s security features but not a bad product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it’s good for just personal and for minimum work related, I really recommend if you’re someone who doesn’t do much then just do courses or send a couple of emails.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very slow computer. Isent abel to store much

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Laptop for Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend's son who wants to practicing keyboard and word processing. Not for gaming or heavy usage like photoshop and stuff.. Youtube is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a HP Chromebook for when I travel for work. Always had issues with it. This "Real" laptop works just as well as my home PC does! Good deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is not compatible with the same brand. That sucks...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, very knowledgeable salesman. Will shop again. Highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer adjusted to my budget my daughter liked that much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superhelpful and patient.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very patient with me and answered all my questions. They were very very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer care

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attendant was Very attentive to what I needed. Gave it the hometown feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t order from anywhere else quick order process quick delivery awesome service BBY! As for HP there’s none better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Over heats quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for 3 months now. I've only used it for looking up stuff for my games. i play on my switch like maps for TOTK . But this laptop overheats in less than 5 minutes as soon as you turn it on. I cant can't even get the web browser pulled up before it's super hot, and I've tried setting it on a different surface with or with the charger and even having it proped on my legs with a gap for air flow. NOTHING WORKS it always overheats. Which then causes it to run slower. My advice it to spend a little more and get a better quaility laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, it can lag with the 4 gb or ram but for the price it’s very worth it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Great value for starter notebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook is a great starter notebook for beginners and school aged children. Easy to use. Great value for the price. Battery life could be better but, you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. It does everything I need it to and more. Very satisfied!

    I would recommend this to a friend